Larry Dee

I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More

by tomhuynh77 Verified Customer Verified Customer

Report | Print

Was a great experience. Johnathon was a pleasure to work with. Would definitely recommend him and the desk staff. Johnathon was a pleasure to work with. Would definitely recommend him and the desk staff. More

by DANNY76 Verified Customer Verified Customer

Report | Print

Everything was great. Caleb did a great job and he made my family and I feel great while doing the whole process. Caleb did a great job and he made my family and I feel great while doing the whole process. More

by JENNYCHOEZ21 Verified Customer Verified Customer

Report | Print

Great service! Fast and good i really recommend who ever want to get a lease Fast and good i really recommend who ever want to get a lease More

by SHIRHA2010 Verified Customer Verified Customer

Report | Print

Julie and Larry and financing are amazing to work with outstanding service at the dealership outstanding service at the dealership More

by RBELTRAN1128 Verified Customer Verified Customer

Report | Print

It was a pleasure doing business with Jonathan. He made me feel like he wasn’t a shark with blood in the water. He gave me time to look at cars and review my options. I met with them on a Sunday an He made me feel like he wasn’t a shark with blood in the water. He gave me time to look at cars and review my options. I met with them on a Sunday and I came back in the following Saturday and took the car so that made me feel good More

by SFMAN49 Verified Customer Verified Customer

Report | Print

Recibí información precisa de los carros que me interesaba en general muy buena atencion de sus empleados interesaba en general muy buena atencion de sus empleados More

by RPALACIOS2295 Verified Customer Verified Customer

Report | Print

Bait and switch stealership. Plus a terrible detail that I paid $300 for. Left my truck very greasy looking on the inside and missed a lot of spots with the exterior shine. Would Plus a terrible detail that I paid $300 for. Left my truck very greasy looking on the inside and missed a lot of spots with the exterior shine. Would not recommend this dealership for any services whatsoever. Take your business elsewhere More

by JAREDSLOPEZ36 Verified Customer Verified Customer

Report | Print

Good and patience to take care of us , very polite and we feel comfortable with her feel comfortable with her More

by mssohung Verified Customer Verified Customer

Report | Print

Excellent service on both Edgar’s part and Larry! I could not be happier with my purchase. They really take great care of the customer at Puente Hills Hyundai! I could not be happier with my purchase. They really take great care of the customer at Puente Hills Hyundai! More

by CHRYSTOPHER RAMIREZ Verified Customer Verified Customer

Report | Print