Larry Bouldin

Positive energy Salesman and always pleasant encounters experienced when I've visiter this car dealership's location experienced when I've visiter this car dealership's location More

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I went in to look at a Hyundai Kona that I saw on their website. I found people walking around the parking lot that looked like sales people. I was not greeted at all. I had to go inside and look for someo website. I found people walking around the parking lot that looked like sales people. I was not greeted at all. I had to go inside and look for someone. Inside the building I found a group of sales people talking amongst themselves. I felt invisible. Finally someone approached me and directed me to a sales professional, Larry. He was very helpful and answered all of my questions. I had a nice conversation and great test drive with him. When we arrived back at the dealership, I asked how much the car would cost. Simple question, I had to wait for 30 minutes before the sales manager came. I found out that the advertised price on the website was after a federal tax credit.(if you qualify). You were still responsible for that amount. That’s misleading. I had the sales manager appraise my car, he came back to me with, “I’m going to need at least $2000 down,” He didn’t fill out the form to include what he was offering for my car, what tax and processing fees would be or what the out the door price would be. I asked him for this information, and just as I suspected he undervalued my trade by at least $2000. If you like to play games, go see this guy, but I prefer a dealer that is honest and up front with me from the beginning of the transaction. I do not recommend this dealer. I wonder what else he was hiding from me? More

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Complicated transaction that had some bumps but ultimately worked out... Across state lines to be specific ultimately worked out... Across state lines to be specific More

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Larry B. helped us buy a 2022 4Runner in June. Although we had a couple of glitches, he helped us immensely. Would highly recommend him. The financial proc helped us buy a 2022 4Runner in June. Although we had a couple of glitches, he helped us immensely. Would highly recommend him. The financial processing was kind of a gee-whiz-bang and overwhelming. Just keep it simple for us old folks. More

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Great store and a great experience! The manager in charge, Dustin, really took care of us! You have a great store sir, thank you! Phillip The manager in charge, Dustin, really took care of us! You have a great store sir, thank you! Phillip More

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Larry was uncommonly kind in his interactions with us. We greatly appreciated his service and that he treated us so well. No question went unanswered and we felt fairly dealt with. George was extremely he We greatly appreciated his service and that he treated us so well. No question went unanswered and we felt fairly dealt with. George was extremely helpful from the outset and very communicative. He was forthright in a way that made us feel comfortable. Khalid was as exceptional as George and Larry. He was very communicative and was patient in walking us through the financing process despite the late night. He even caught an oversite in the process and followed up with us the next day to make sure we had the chance to correct it. Thanks to all involved for a great experience. More

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Friendly sales staff and fair price. Finance managers, however, are terrible. Bought a service agreement and canceled within the allotted time, but they never submitted the paperwork; no Finance managers, however, are terrible. Bought a service agreement and canceled within the allotted time, but they never submitted the paperwork; no refund applied to my financed balance. Zero follow-up, no returned voicemails, unanswered emails. The cancellation was submitted in December 2021 and still waiting. More

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My experience with Heritage Toyota staff was awsome. I felt at ease during the entire process. Starting with the online services, the sales representative, the finance rep, and management. The service was felt at ease during the entire process. Starting with the online services, the sales representative, the finance rep, and management. The service was excellent from start to finish. More

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I had a wonderful experience at Toyota! Larry Bouldin, Sales Consultant and Khalid Hassouneh, Finance Director, helped to make my purchasing experience easy and exciting. They were very professional, fr Sales Consultant and Khalid Hassouneh, Finance Director, helped to make my purchasing experience easy and exciting. They were very professional, friendly and made me feel comfortable throughout the whole process! After a small hiccup with my car... Andrew Bowns, Sales Manager, came in and saved the day. He and his team made sure that my car was in excellent condition and any and everything that needed to be done was done in excellence!!! With the help of Jovan Severin, Pre-owned Sales Manger, who stepped in as well, I am completely satisfied with my overall experience and give them the highest rating and recommend anyone looking for a new or used car to come to Heritage Toyota!!! More

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Mr. Larry Bouldin On December 16th,2019 I purchased a 2016 Toyota Rav4 Hybrid. Mr. Bouldin treated me as if I was his daughter. After our test drive of the vehicle, he On December 16th,2019 I purchased a 2016 Toyota Rav4 Hybrid. Mr. Bouldin treated me as if I was his daughter. After our test drive of the vehicle, he sat and went over practically every button, knob, and pedal with me. He was patient, kind, knowledgeable and HONEST. He is a man of INTEGRITY. Your dealership should be so glad to have a man of his experience at your place of business. I will recommend him to anyone I know in the market for purchasing a vehicle. Any future vehicle purchases will not go without his recommendation, advice and expertise! Thank you Mr. Bouldin, ~Tonja Dantzler More

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