Arnulfo Romero
F&I Manager
Heritage Toyota Catonsville
6324 Baltimore National Pike
Baltimore, MD 21228
11 Reviews
Write a Review11 Reviews of Arnulfo Romero
March 25, 2026
Arnulfo was very helpful with the fiancing of our new car. He is very friendly and patient, and worked hard to get through all the paperwork with us, while making sure we understood what we were signing. car. He is very friendly and patient, and worked hard to get through all the paperwork with us, while making sure we understood what we were signing. He had helpful advise and is clearly knowledgeable about financing, rates, applications and everything else needed for certifying a finance application. We enjoyed working with him, and the was super personable- and this was late at night! Thank you for helping us Arnulfo. More
Other Employees Tagged: Tyler Day
March 25, 2026
Had a wonderful experience working again with Tyler Day. This is our second car that we have purchased with him. He is easy to work with, enthusiastic about his job, very knowledgeable about each vehicle an This is our second car that we have purchased with him. He is easy to work with, enthusiastic about his job, very knowledgeable about each vehicle and their differences and top notch with his customer service. He is very patient and always so helpful. A wonderful young man! am supremely excited about my RAV4 and will be back next time my family needs a new vehicle. More
Other Employees Tagged: Tyler Day
March 23, 2026
I recently bought a Grand Highlander at heritage Kathy was amazing from the beginning she made feel at home explained the process and guide me through everything, I had a great experience working with Kat was amazing from the beginning she made feel at home explained the process and guide me through everything, I had a great experience working with Kathy, she is very attentive and sweet It was a pleasure to work with her, I never felt pressured in any way More
Other Employees Tagged: Kathy Amaya
March 21, 2026
Chidi helped us with everything that we wanted while buying the vehicle. He has exceptional salesman skills buying the vehicle. He has exceptional salesman skills More
Other Employees Tagged: Chidi Onyewe , Dumitru Nanii
March 20, 2026
They are very helpful, very informative, as well as very friendly. I would most definitely recommend this dealership and the salesperson Kathy. friendly. I would most definitely recommend this dealership and the salesperson Kathy. More
Other Employees Tagged: Kathy Amaya
March 20, 2026
Excellent service, sales people are so nice and patient with the costumers, nice environment 10 of 10 with the costumers, nice environment 10 of 10 More
Other Employees Tagged: Kathy Amaya
February 24, 2026
chidi is amazing employee with excellent customer satisfaction. highly recommend him for your future purchase. satisfaction. highly recommend him for your future purchase. More
Other Employees Tagged: Chidi Onyewe
January 10, 2026
I had a terrible experience with the finance team, specifically Shane Lee. It felt like a total scam operation designed to push worthless warranties and unnecessary services. They aren't looking out f specifically Shane Lee. It felt like a total scam operation designed to push worthless warranties and unnecessary services. They aren't looking out for the customer; they are looking to pad their own pockets. Most concerningly, they tried to push the worst possible loan terms just to increase their own commissions. Do not trust this dealership with your money—do your homework and get your own financing elsewhere. More
Other Employees Tagged: Shane Lee
November 19, 2025
The whole dealership is unprofessional! And no straight answers when it comes to the returning money!!!! And no straight answers when it comes to the returning money!!!! More
Other Employees Tagged: Larry Bouldin
October 01, 2025
The dealership was great, but Kathy was awesome! She was very attentive to my needs, anxieties, and made me feel at ease. She was very professional and made this experience not so stressful. We got She was very attentive to my needs, anxieties, and made me feel at ease. She was very professional and made this experience not so stressful. We got along great. And although she is young, she is amazing at her job. She’s a keeper! I hope Heritage knows what a gem they have in Kathy! More
Other Employees Tagged: Calvin Parnell, Sr, Kathy Amaya, Brad Jones

