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LaToya Tenton
LaToya Tenton at INFINITI Of Orland Park
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LaToya Tenton

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of LaToya Tenton

December 20, 2024

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Employee Rating

Very clean, organized, professional, dealership! The workers were very friendly, knowledgeable about things! Great dealership!!! More

by JAMESDANIELIII
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Recommend Dealer
Yes
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December 07, 2024

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Great customer service! I also liked the video, provided by the technician, which explained the issues with my vehicle. More

by AMJOINER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison

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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that you had a great experience and found the technician's video helpful in explaining the issues with your vehicle. We strive to make the process as transparent as possible, and we appreciate you sharing your positive experience! Best Wishes, INFINITI Of Orland Park

November 28, 2024

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Employee Rating

It was great great people great service great experience great job great experience great environment More

by BARKSDALETYRONE01@GMAIL.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold

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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a great experience with us. We're proud of our team and the environment we've created, and we look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

November 24, 2024

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Latoya was very prompt, detailed, and courteous. They took care of my issues with no pressure. I will definitely be a returning customer. More

by RILEYDWAYNE
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the great review! We're thrilled to hear that Latoya provided you with prompt, detailed, and courteous service without any pressure. We truly appreciate your trust and look forward to welcoming you back as a returning customer! Best Wishes, INFINITI Of Orland Park

November 24, 2024

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Employee Rating

Great customer service and great service and great dealership and and and and and and More

by SERVICES1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with both our customer service and service department. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 16, 2024

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Very informative and courteous throughout the repairs. Vehicle was even faster than anticipated I am very pleased. More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold

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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're thrilled to hear that you were pleased with the informative and courteous service throughout your repairs, and that your vehicle was ready even faster than expected. We’re so glad we could exceed your expectations and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

November 11, 2024

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Employee Rating

Latoya is a very great service rep great energy and personality . Orland is now my new service spot More

by JOSHUA.JACKSON84
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Recommend Dealer
Yes
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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're so happy to hear that Latoya provided you with excellent service and made your experience enjoyable. We’re thrilled that we are your go-to service spot, and we look forward to taking care of your future needs! Best Wishes, INFINITI Of Orland Park

November 07, 2024

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Employee Rating

They kept you informed of what was going on with the car . The coffee bar was great More

by OSAFFOLD71
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold

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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad you appreciated being kept informed about your vehicle and enjoyed the coffee bar. Providing a comfortable and transparent experience is our goal. We look forward to seeing you again for your future service visits! Best Wishes, INFINITI Of Orland Park

November 06, 2024

Dealership Rating
Employee Rating

She is always friendly, very helpful and responsive. The last service was completed quickly. Management team has worked with me to help with the cost of repairs. More

by UR4EVERBLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato

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Dec 10, 2024

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're delighted to hear that you’ve consistently received friendly, helpful, and responsive service. It’s great to know that the last service was completed quickly and that our management team was able to assist with repair costs. We truly value your feedback and look forward to continuing to meet your needs in the future! Best Wishes, INFINITI Of Orland Park

November 05, 2024

Dealership Rating
Employee Rating

Toya is great at her job! ! When I arrived, I was greeted promptly! She is the best! More

by SERVICES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2024

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that Toya made such a positive impression and provided excellent service. We'll be sure to pass along your kind words to her. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

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