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Kylie Lima
Kylie Lima at Dick’s CJDR of Wilsonville

Kylie Lima | Page 3

Service Advisor

Dick’s CJDR of Wilsonville

25600 Southwest Parkway Center Drive
Wilsonville, OR 97070

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4.3
61 Reviews

Languages Spoken

English English

4.3

61 Reviews

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61 Reviews of Kylie Lima

January 10, 2025

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Employee Rating

We had a diagnostic done on our truck because it has a leak in the interior of the truck. They were unable to find the leak but yet we got billed $118. They couldn’t find where the leak is coming from. More

by Robeavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 13, 2025

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have an unresolved issue with your truck. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide thorough diagnostics and appreciate your feedback. If you would like to discuss your concerns further or explore additional options, please feel free to reach out to me directly. Your satisfaction is important to us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 10, 2025

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It is an excellent dealer and very friendly, and good service, and good attention, thank you very much. More

by Elvinorozco
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly service and attention you received at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to know you had an excellent experience. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 06, 2025

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What I thought was a burn out headlight it was actually a wiring problem what you guys fixed in a jiffy More

by kevinpattlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Ruff, Joshua DeLaunay, Tarek Eldeeb, Eric Austin, Kassidy Donado, Brandon Bodine , Tyler George, Michael Kinney, Drew Pierce

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Jan 08, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I'm glad to hear that we could resolve the wiring issue quickly for you. At Dick's Chrysler Jeep Dodge of Wilsonville, I strive to provide efficient service to meet our customers' needs. If you have any further questions or concerns, please don't hesitate to reach out. I appreciate your business! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2024

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Employee Rating

I am excited I was able to get my passenger headlight fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia More

by Chudgson76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felicia and Brea

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Dec 10, 2024

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville, especially with Bria, Kylie, and Felicia. It's great to know that we could help you with your passenger headlight quickly and address your concerns effectively. We truly appreciate your kind words and hope you have a fantastic holiday season! We look forward to seeing you again. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 09, 2024

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Employee Rating

Dealer recommended services that were not suggested in the maintenance manual. This is extremely misleading and unethical and I will not be back. More

by howiefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 10, 2024

Dick’s CJDR of Wilsonville responded

Thank you for sharing your concerns with us. We appreciate your feedback regarding the services recommended during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. It's important to us that our customers feel confident in the recommendations made. I encourage you to reach out to me directly to discuss your experience further. Your satisfaction is vital, and we would like the opportunity to address your concerns. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 03, 2024

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Employee Rating

Awesome experience. Friendly staff. Walked me through many options, took everything I said into consideration. More

by robitzm
Recommend Dealer
Yes

Other Employees Tagged: Tarek Eldeeb

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Dec 05, 2024

Dick’s CJDR of Wilsonville responded

Thank you so much for your kind words! We're thrilled to hear you had an awesome experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team truly values understanding our customers' needs and providing options that suit them best. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 22, 2024

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Employee Rating

Very friendly and had it done fast. They even rotated the tires that wasn’t on the appointment. More

by firebirdsafarii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great that our team was able to assist you quickly and even take care of the tire rotation. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 22, 2024

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Very reputable dealership in the PNW, huge selection of vehicles, and close to I-5 makes it easy for customers to view and purchase from their dealership. More

by walkertvari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We appreciate your feedback about Dick's Chrysler Jeep Dodge of Wilsonville and are thrilled to hear you found our selection and location convenient. We strive to provide the best experience for our customers and hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 21, 2024

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They got me right in for an oil change without an appointment. Outstanding service and staff. More

by mbhill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We’re thrilled to hear that you received outstanding service at Dick's Chrysler Jeep Dodge of Wilsonville, especially with your oil change. Our team aims to provide prompt and efficient service, and we appreciate you recognizing their efforts. We look forward to seeing you again for your next visit! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 14, 2024

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Employee Rating

Clear communication, nice service, fair price, I would like to recommend to my friends when they have needs. More

by susanhuangp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced clear communication, nice service, and fair pricing at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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