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Kylie Lima

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Kylie Lima

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Kylie Lima

Service Advisor

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.5

45 Reviews

Overview Reviews (45) Inventory (194)

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English

4.5

45 Reviews

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45 Reviews of Kylie Lima

January 20, 2025

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My promises service was not done and your department lost out on performing A large ticket repair… out on performing A large ticket repair… More

by elledge0

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January 13, 2025

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This was my 2nd time dealing with Kylie and Dick’s CJDR. Thank you for your assistance. Thank you for your assistance. More

by kathyphan58

Verified Customer

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Recommend Dealer

Yes

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Jan 15, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words about your experience with Kylie at Dick's Chrysler Jeep Dodge of Wilsonville! I truly appreciate your loyalty and I am glad to hear that your visits have been positive. I look forward to serving you again next time! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 10, 2025

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It is an excellent dealer and very friendly, and good service, and good attention, thank you very much. service, and good attention, thank you very much. More

by Elvinorozco

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Recommend Dealer

Yes

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Jan 11, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly service and attention you received at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to know you had an excellent experience. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 10, 2025

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Very attentive to the customers needs. Kylie went above and beyond of my expectations. I had come in for service before and wasn’t impressed with Adam’s attitude. I felt welcome and app Kylie went above and beyond of my expectations. I had come in for service before and wasn’t impressed with Adam’s attitude. I felt welcome and appreciated now by Kylie and by the dealership as well. I think you have it all in place now and appreciate the outstanding service. More

by Roscoe

Verified Customer

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Recommend Dealer

Yes

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Jan 11, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, for your wonderful review! We’re thrilled to hear that Kylie provided you with attentive service and that you felt welcomed and appreciated at Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback about Adam is noted, and we’re glad to know your recent experience exceeded your expectations. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 10, 2025

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We had a diagnostic done on our truck because it has a leak in the interior of the truck. They were unable to find the leak but yet we got billed $118. They couldn’t find where the leak is coming from. leak in the interior of the truck. They were unable to find the leak but yet we got billed $118. They couldn’t find where the leak is coming from. More

by Robeavila

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Jan 13, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have an unresolved issue with your truck. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide thorough diagnostics and appreciate your feedback. If you would like to discuss your concerns further or explore additional options, please feel free to reach out to me directly. Your satisfaction is important to us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 06, 2025

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What I thought was a burn out headlight it was actually a wiring problem what you guys fixed in a jiffy wiring problem what you guys fixed in a jiffy More

by kevinpattlewis

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Steve Ruff, Joshua DeLaunay, Tarek Eldeeb, Tyler George, Eric Austin, Michael Kinney, Kassidy Donado, Brandon Bodine , Drew Pierce

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Jan 08, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I'm glad to hear that we could resolve the wiring issue quickly for you. At Dick's Chrysler Jeep Dodge of Wilsonville, I strive to provide efficient service to meet our customers' needs. If you have any further questions or concerns, please don't hesitate to reach out. I appreciate your business! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2024

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Dealer recommended services that were not suggested in the maintenance manual. This is extremely misleading and unethical and I will not be back. the maintenance manual. This is extremely misleading and unethical and I will not be back. More

by howiefamily

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Dec 10, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your concerns with us. We appreciate your feedback regarding the services recommended during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. It's important to us that our customers feel confident in the recommendations made. I encourage you to reach out to me directly to discuss your experience further. Your satisfaction is vital, and we would like the opportunity to address your concerns. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 09, 2024

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I am excited I was able to get my passenger headlight fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia for all your help and kindness. Thanks for taking my concern about getting a ticket seriously. Thanks Bria for making sure the part was ordered and provided great direction on what I needed to do. Thanks for all you do. HAPPY HOLIDAYS More

by Chudgson76

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Felicia and Brea

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Dec 10, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville, especially with Bria, Kylie, and Felicia. It's great to know that we could help you with your passenger headlight quickly and address your concerns effectively. We truly appreciate your kind words and hope you have a fantastic holiday season! We look forward to seeing you again. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 03, 2024

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Awesome experience. Friendly staff. Walked me through many options, took everything I said into consideration. Friendly staff. Walked me through many options, took everything I said into consideration. More

by robitzm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tarek Eldeeb

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Dec 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your kind words! We're thrilled to hear you had an awesome experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team truly values understanding our customers' needs and providing options that suit them best. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 22, 2024

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Very friendly and had it done fast. They even rotated the tires that wasn’t on the appointment. They even rotated the tires that wasn’t on the appointment. More

by firebirdsafarii

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Nov 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great that our team was able to assist you quickly and even take care of the tire rotation. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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