Kylie Jenkins
Kylie Jenkins at Alfa Romeo Fiat of Strongsville

Kylie Jenkins

Sales & Leasing Consultant

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Kylie Jenkins

June 21, 2025

Dealership Rating
Employee Rating

Kylie is super helpful and has any and all information. The dealership is very nice and so is the rest of the staff. More

by Josh Dibbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Pena

Jun 21, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Josh Dibbin, Thank you for this 5 star review! We hope you're loving your VW!

June 14, 2025

Dealership Rating
Employee Rating

Great transaction, easy, stress free, Kylie was an absolute pleasure to work with. Great communication. More

by TOM@HAYESLAWOHIO.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Pena

Jun 18, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Tom, Thank you for the great review! Enjoy your new Alfa Romeo!

June 13, 2025

Dealership Rating
Employee Rating

Always on time always very accommodating, very friendly and excellent service! I will always return to this dealer!! More

by MJPLHKEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Alfa Romeo Fiat of Strongsville responded

Hi MJPLHKEEPER, Thank you for this 5 star review and for your patronage! Keep loving your Alfa!

June 11, 2025

Dealership Rating
Employee Rating

I purchased a 2016 Audi A3 from Alfa Romeo of Strongsville, and this dealership has been nothing short of awful. They had me test drive the car with a broken water pump, which they only fixed aft More

by Dakotarinier
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Michael DeSalvo , Paul

Jun 11, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Dakota, We delivered you the Audi in fine working condition. Our driver would never deliver a car with a damaged wheel. When you returned to us with the car our mechanic was amazed that you drove it as far as you did to get here (apx. 40 miles). We put the car on the lift and the wheel clearly had hit a pot hole, and hard. We agreed to repair the wheel for you out of good will and put you in a loaner free of charge. We told you at that time that you had to have hit something and you did not deny it. We recommended you to replace all the tires to avoid any damage to the car, which you denied. We recommended to replace at least two tires to have matching axels, again denied. You returned the loaner and picked up your car. Now, six months later you call us and demand that we pay for 75% of 4 new tires, parts and labor. Making an ultimatum or else you'll "blast us on social media" and "get an attorney". Then you demand an apology, for what we're uncertain. We have gone above and beyond to satisfy you. Your demands are unreasonable. As a dealership that prides itself for customer satisfaction and has been awarded with the highest satisfaction awards from Alfa Romeo corporate and various independent sources including Dealerrater and Carfax we are confident that we offered every reasonable solution to your issue.

June 06, 2025

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Employee Rating

Impressively quick and efficient service visit. The staff was great and provided professional service, overall it was a great experience. More

by amilovani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Adams

Jun 09, 2025

Alfa Romeo Fiat of Strongsville responded

Hi amilovani, Thank you for your patronage and this excellent review! Hope you continue to enjoy your Alfa!

May 28, 2025

Dealership Rating
Employee Rating

Besides being professional, and additionally friendly and helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen More

by yaxtj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi yaxtj, Thank you for your patronage, especially from the other side of Ohio! Thanks for this excellent 5 star review! Hope you are enjoying your new Alfa!

May 05, 2025

Dealership Rating
Employee Rating

I had an exceptional dealer experience and would highly recommend Alfa Romeo Strongsville to anyone seeking a new Alfa Romeo. Kylie was very responsive and answered all of my questions and made the purchas More

by THOMASL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Pena

May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi THOMASL, Thank you for you patronage and this kind review! Enjoy your new Alfa!

April 08, 2025

Dealership Rating
Employee Rating

Kylie was great to work with. She made this experience very easy. She was very friendly. More

by SHAMROCK44646
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Pena

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

SHAMROCK44646 thank you for your patronage and kind words! Hope you love you new Alfa!

April 05, 2025

Dealership Rating
Employee Rating

Great vehicles, great prices, great service. Devoted staff alllows for peace of mind. Now I am in an electric vehicle and enjoying the ride! More

by MSF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, James Pena

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

MSF, thank you for your patronage and the kind words! We hope you're loving the new Tonale!

April 03, 2025

Dealership Rating
Employee Rating

This was my second Alfa from this dealership. I was irritated that I shook hands with Leon on a deal only to find it $56 more per month when I went to close. Jim Pena did his best to make the o More

by Jamesf
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Leon Chea, James Pena

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Jamesf, thank you for your business, we truly appreciate it. I'm sorry that you had some issues at time of delivery and would like to discuss it with you. Call our sales manager Mike at 440-334-2155 at your convenience.

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