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Kyle Stevens
Refer Me
41 Reviews
Kyle Stevens joined Chase Chevrolet in August 2017 as a technician in our shop. His infectious personality and strong work ethic led him to a customer-facing role in our quick lube service department. As a Quick Lube Advisor, Kyle has become a customer favorite, known for his dedication and exceptional service. His commitment to excellence ensures that every customer has a positive experience at Chase Chevrolet.
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
Languages Spoken
English
41 Reviews
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41 Reviews of Kyle Stevens
January 15, 2025
The quick repair service is such a convenience compared to years ago when we had to leave the car in the shop for the day. to years ago when we had to leave the car in the shop for the day. More
by WDMDPM
Verified CustomerOther Employees Tagged: Abel Garcia
January 09, 2025
Horrible customer service. No communication and no follow up with anything. Took too long for repair and no consideration for the customer. No communication and no follow up with anything. Took too long for repair and no consideration for the customer. More
by Roxy2o9
Other Employees Tagged: Matthew Constant, Jesus Pena, Nick Ely, Abel Garcia, Hector Madrigal, Mark Overmyer, Angel Aceves, Elias Rodriguez
January 04, 2025
I have been going in for over 15 years to get multiple vehicles serviced and never have I waited 3 hours for an oil change and tire rotation. Then the associate could not figure out how to bill my servic vehicles serviced and never have I waited 3 hours for an oil change and tire rotation. Then the associate could not figure out how to bill my service properly and I continued to wait. I did receive a 20 off my bill but the service was sub par at best. I never had any issues with a tire sensor and for some reason the sensor coincidentally went bad immediately after my service which included a tire rotation. I was told that I needed a new sensor for one tire that would cost about 175 ( never provided a direct quote). Very frustrating experience overall and I will no longer be coming back. More
by andywag877
December 24, 2024
The communication was clear and service was good. I needed a tire sensor and was quoted $150. I went straight to America's tire got it done for $86. There are OEM parts that are better quality, I needed a tire sensor and was quoted $150. I went straight to America's tire got it done for $86. There are OEM parts that are better quality, but when it comes to parts that you know most competitors can get should be considered a lower profit margin. Better to get the sale then not at all. Keep the customer as a one stop shop at Chase. More
by jortega
December 23, 2024
Very friendly and helpful I like when there's something wrong with vehicle. They'll tell you right away what's wrong with it or don't need to change right now. wrong with vehicle. They'll tell you right away what's wrong with it or don't need to change right now. More
by djonq65
Other Employees Tagged: Mark Overmyer, Tyler Gittere
December 07, 2024
Mark is a very nice person. And so is everyone else at quick lube that’s why I keep going back to chase. and I love how they give you a coupon to use. And so is everyone else at quick lube that’s why I keep going back to chase. and I love how they give you a coupon to use. More
by Carrasco3204
Other Employees Tagged: Nick Ely, Angel Aceves, Tyler Gittere , These are just a few I worked with at quick lube, and service department.
December 04, 2024
No communication at all! Had to bring vehicle back multiple times still not fixed no consideration for the customer. Had to bring vehicle back multiple times still not fixed no consideration for the customer. More
by Roxy2o9
Other Employees Tagged: Matthew Constant, Jesus Pena, Nick Ely, Hector Madrigal, Mark Overmyer, Angel Aceves
November 28, 2024
I’ve been going to Chase for a while now and the customer service is amazing! Kyle is truly a Godsend- back in August, my car wasn’t starting because of a battery issue. I came into Chevy pretty late in the service is amazing! Kyle is truly a Godsend- back in August, my car wasn’t starting because of a battery issue. I came into Chevy pretty late in the day & although they were really busy & also short staffed, Kyle made it a point to actually do the work on my vehicle himself just to make sure I was able to get my kid to school the next day. I will never forget that. The staff there is great! They are all so friendly and I plan to continue to bring my vehicle there whenever it needs service. Thank you all! More
by nathalie.m.ochoa
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Hector Madrigal, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere
November 27, 2024
I had a great experience buying my car. everybody I dealt with took very good care to make sure I had a pleasant experience.oh, and I love my malibu everybody I dealt with took very good care to make sure I had a pleasant experience.oh, and I love my malibu More
by granpamark209
Other Employees Tagged: Elias Rodriguez
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