Hector Madrigal is a seasoned Service Advisor at Chase Chevrolet, where he has been a dedicated member of the team since January 1998. With a wealth of experience as a journeyman technician, Hector brings a deep understanding of mechanics to his role as a service advisor. His bilingual ability to speak both English and Spanish has made him a valuable asset to the company, allowing him to effectively communicate with a diverse range of customers. Throughout his time at Chase Chevrolet, Hector has consistently demonstrated his commitment to delivering top-notch service and support to all of his clients
Read moreDealership Experience
26 yrs, 6 mos
Specialties & Trainings
Have been an auto tech at Chase Chevrolet from 1998 to 2012
96 Reviews
Write a Review96 Reviews of Hector Madrigal
June 02, 2024
Very attentive and easy to understand The customer and was offered a ride to my destination. was offered a ride to my destination. More
Other Employees Tagged: Angel Aceves
May 31, 2024
They are courtesy, very professional and they know what they’re talking about and they treat the customers like they’re somebody they’re talking about and they treat the customers like they’re somebody More
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Elias Rodriguez, Daphne Birton
May 28, 2024
Great Customer Service and I will bringing my vehicle in a few weeks because he let me know that my AC is not blowing out cold air. a few weeks because he let me know that my AC is not blowing out cold air. More
Other Employees Tagged: Nick Ely, Mark Overmyer, Daphne Birton
May 25, 2024
Famous placed my car no one knew where they parked. It had me wait a whole extra 30 minutes without letting me know that my car was ready. It had me wait a whole extra 30 minutes without letting me know that my car was ready. More
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere
May 09, 2024
Not satisfied due to the following 1. The brake fluid leak was on going issue and was brought in several times when the truck was still in warranty but according to techs the leak could n The brake fluid leak was on going issue and was brought in several times when the truck was still in warranty but according to techs the leak could not be found. 2. I found the leak and where to look and advised service tech. 3. I understand that the truck is now not under warranty but due to it being an on going issue that was identified prior to the warranty expiring I feel that the Labor should have been covered and I should have only have had to pay for the parts if anything as a compromise. I am sure the on board ECU should have had the information how often the low fluid level was alarmed and at what milage it was triggered 4. Repair date was extended due to scheduling and or parts not being ordered in a timely fashion More
Other Employees Tagged: Elias Rodriguez
May 09, 2024
The service I receive was outstanding and it was very timely. The staff there did an outstanding job. It’s a pleasure doing business there. timely. The staff there did an outstanding job. It’s a pleasure doing business there. More
Other Employees Tagged: Angel Aceves, Elias Rodriguez, Daphne Birton , Carlos Contreras
May 08, 2024
Chase Chevrolet is the best their service department the best. Their people are the best. best. Their people are the best. More
Other Employees Tagged: Mark Overmyer
May 08, 2024
My second time car shopping at Chase and they did it again. Found a way for my purchase to go through. again. Found a way for my purchase to go through. More
Other Employees Tagged: Paul Correia, Jesse Hernandez, Bill Lakin