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Kyle Schumacher
243 Reviews
I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.
Read moreDealership Experience
14 yrs
Industry Experience
15 yrs, 3 mos
Specialties & Trainings
Toyota Technician Training at Universal Technical Institute
243 Reviews
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243 Reviews of Kyle Schumacher
January 06, 2019
Good experience I have a good experience every time I go to Roseville Toyota to service my car.They are responsible and professional and usually on time. I have a good experience every time I go to Roseville Toyota to service my car.They are responsible and professional and usually on time. More
by z_haeri
Verified CustomerOther Employees Tagged: Steven (call center)
December 31, 2018
Kyle took care of us We brought in our commuter car (2009 corolla) for service. I met with Kyle in service. Kyle was fair, honest, and priced reasonably for a dealer. I pl We brought in our commuter car (2009 corolla) for service. I met with Kyle in service. Kyle was fair, honest, and priced reasonably for a dealer. I plan on working with Kyle again. More
by Bgood82
Other Employees Tagged: Hannah was also friendly
December 27, 2018
90,000 mile servicing I always have my car serviced at Toyota. They are prompt, thorough, and don't try and sell you what you don't need. They are also sensitive to your I always have my car serviced at Toyota. They are prompt, thorough, and don't try and sell you what you don't need. They are also sensitive to your time and keep you updated on how it's going, if it takes a little longer than expected. More
by cruisers9696
Other Employees Tagged: Shane Oneill
December 26, 2018
Routine maintenance All the Service Consultant’s I have dealt with have been excellent and extremely knowledgeable about Toyota vehicles. The cafe is a nice, convenient All the Service Consultant’s I have dealt with have been excellent and extremely knowledgeable about Toyota vehicles. The cafe is a nice, convenient feature. The customer waiting area is extremely comfortable and pleasant. The shuttle service is convenient and I have used the shuttle many times. The shuttle service and the comfortable, pleasant customer waiting area far exceeds those of other vehicle dealerships I have been to. All the above along with excellent service will keep me buying Toyota vehicles from now on. More
by Emma McIntyre
Other Employees Tagged: Chris Martinez , Shane Oneill, Jim Stockman, Adam Kucharck is excellent.
December 25, 2018
Great service Service was quick, friendly, and easy. :) got there before my appt and they took my right in. So nice. Would definitely recommend to anyone in the lo Service was quick, friendly, and easy. :) got there before my appt and they took my right in. So nice. Would definitely recommend to anyone in the local area. :) More
by andrewalfaro901
December 23, 2018
The service was excellent Kyle was very helpful for my Toyota Tacoma 120,000 mile service appointment. His estimates were accurate and the appointment took exactly as long as Kyle was very helpful for my Toyota Tacoma 120,000 mile service appointment. His estimates were accurate and the appointment took exactly as long as he said it would. I will definitely be coming here again. Thanks. More
by caspradli
December 23, 2018
Great customer service, a bit disappointed I called service to ask about a check engine light in my 2011 Tundra. I was advised to come right in because it could be anything and may result in ma I called service to ask about a check engine light in my 2011 Tundra. I was advised to come right in because it could be anything and may result in major engine damage. Upon arrival I was treated very well; I am a first tine customer! They were able to fix the problem and reset the light within a two hour window. I was charged $150.00 for a lose gas cap. Apparently I did not "tighten down" my gas cap after my last fill up. Why did they not diagnose the problem then ask me if I wanted the despairs to be done ? More
by carriegale4
December 21, 2018
Great service Efficient, effective, and friendly. Kyle accepted my discount coupon from another Toyota dealership, verified what I needed for service, provided an e Efficient, effective, and friendly. Kyle accepted my discount coupon from another Toyota dealership, verified what I needed for service, provided an estimate, let me know what the technicians found, and had all work done in a timely manner. Thank you Kyle. More
by KS
December 16, 2018
Service check up Made 5000 mile service check up and also needed a nail out of my tire. Failed to make correct appointment over the phone and thus tire was not in. All Made 5000 mile service check up and also needed a nail out of my tire. Failed to make correct appointment over the phone and thus tire was not in. All other service was great More
by HEATHERNOXON
December 13, 2018
new vehicle purchase The reason I purchased a vehicle from RT was simply the excellent customer service I have received. Starting with a superior Service Writer in Mr. Ky The reason I purchased a vehicle from RT was simply the excellent customer service I have received. Starting with a superior Service Writer in Mr. Kyle Schumacher to the salesman Mr. Chris Scarbrough the customer was excellent in every way. More
by BDCD
Other Employees Tagged: Chris Scarbrough , Can't remember the young lady who spent time with us in describing the vehicle's features but she was also very thorough
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