Kyle Schumacher | Page 7

Servce like none other I have experienced This was my first time a Roseville Toyota for service. I switch to them from a Toyota dealer that is closer to my home. I was very pleased with the This was my first time a Roseville Toyota for service. I switch to them from a Toyota dealer that is closer to my home. I was very pleased with the prompt attention upon my arrival. The Valet attendant initially took my personal information and the reason for service. Immediately afterwards they walked me into a Service Manager, where Kyle promptly informed me what was to be done, and how long it would take. By the time I had returned home Kyle called starting my service had been completed. Several hours less than originally estimated. Roseville Toyota will be servicing both of my cars from now on. Very pleased! More

by menning Verified Customer Verified Customer

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Service We have dealt with John L for the past 9 years and have always been completely satisfied. Please don’t change any of your practices. Thank you We have dealt with John L for the past 9 years and have always been completely satisfied. Please don’t change any of your practices. Thank you More

by michelemac0 Verified Customer Verified Customer

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Excellent service as usual. Courteous staff and services everytime! Clean facility. No pressure from the sales staff. Timely calls when my truck is ready. They provide custome Courteous staff and services everytime! Clean facility. No pressure from the sales staff. Timely calls when my truck is ready. They provide customers with cost effective options on parts and services. More

by costano61 Verified Customer Verified Customer

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Very good people and fast service This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last severa This dealership has always been friendly and efficient , never left here with an issue and I’ve gotten over 20 cars serviced here over the last several years, just a good all around experience and free popcorn and coffee too!! More

by 2razzano Verified Customer Verified Customer

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Rude, service advisor! Service advisor should take advance customer service development skills on how to treat customer the same way they're treating new car buyinh customer Service advisor should take advance customer service development skills on how to treat customer the same way they're treating new car buyinh customer, they should recognize the service customer needs ask open ended question what maybe needed or want and not assuming that customer know everything the dealership has to offer. More

by CZBELTRAN Verified Customer Verified Customer

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Scheduled Service Great service...Kyle was friendly, efficient and remembered me from my last service. I even got a "rain check" card because the car wash was down. Great service...Kyle was friendly, efficient and remembered me from my last service. I even got a "rain check" card because the car wash was down. Thank you! More

by Claudia Verified Customer Verified Customer

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Experience I recently had my truck service at Roseville Toyota. I had Jim Stockman and Adam Kucharek as my service advisor they were both extremely professional I recently had my truck service at Roseville Toyota. I had Jim Stockman and Adam Kucharek as my service advisor they were both extremely professional and keep me updated all along. Adam Engbrecht was the technician who worked on my car. He fixed everything wrong with it and performed a good inspection on it. More

by MSIMPSON2759 Verified Customer Verified Customer

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Great Besides sked maintenance, I had a different issue, I spoke with Sally Oskuie, Senior Consultant and she helped me to resolve the problem. Excellent Cu Besides sked maintenance, I had a different issue, I spoke with Sally Oskuie, Senior Consultant and she helped me to resolve the problem. Excellent Customer Service! Thank you More

by RYANNDIAZ Verified Customer Verified Customer

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Not too happy this time Usually, my experiences have been great. This last time, I came in for my regular service. I also needed the windshield seal replaced. I was told that Usually, my experiences have been great. This last time, I came in for my regular service. I also needed the windshield seal replaced. I was told that would take an additional 45 minutes. I decided to wait at the dealership. I then got a call saying they didn't have the part they thought they had, and someone needed to go to the warehouse to get it. That would take an additional 2 hours. In all, I was there for 3 hours 20 minutes. I accepted their offer to wash my car. The only thing they washed was the windshield. When I got home I also noticed something red splattered all over the car. I had to wash it again. More

by LAMAX Verified Customer Verified Customer

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Awesome place, great service, great savings, no regrets. No doubt I will return here to service my vehicle. This Toyota is the best I have been to so far. I place, great service, great savings, no regrets. No doubt I will return here to service my vehicle. This Toyota is the best I have been to so far. I would recommend this Toyota to friends and family. More

by Mari Verified Customer Verified Customer

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