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Kyle Schumacher
243 Reviews
I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.
Read moreDealership Experience
14 yrs
Industry Experience
15 yrs, 3 mos
Specialties & Trainings
Toyota Technician Training at Universal Technical Institute
243 Reviews
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243 Reviews of Kyle Schumacher
May 16, 2018
Great Service Great service and thorough check up. My only negative comment is that the tire alignment and wheel balancing should be free for every purchased of bra Great service and thorough check up. My only negative comment is that the tire alignment and wheel balancing should be free for every purchased of brand new tires More
by ANDRECONCEPCION
Verified Customer
May 13, 2018
What you hope for Facilities are nice, staff is friendly, helpful and communicative. Kept me informed while I waited, and even washed my car before I picked it up. Facilities are nice, staff is friendly, helpful and communicative. Kept me informed while I waited, and even washed my car before I picked it up. More
by ROBNITION
May 12, 2018
Car Service Driven With Care I enjoyed my experience at Roseville Toyota's Service Department. From the minute I pulled in, I encountered so many happy & helpful employees. When I I enjoyed my experience at Roseville Toyota's Service Department. From the minute I pulled in, I encountered so many happy & helpful employees. When I walked in to meet with Kyle, he gave me a descriptive overview of my appointment, as well as assured me that he would keep me updated as the appointment progressed. He did just that, and I truly appreciated it. The relaxed & comforting environment of the lounge made for a pleasant waiting experience. More
by Brandon
May 11, 2018
Service on Toyota Highlander Excellent service good explanation of what work was needed. Finished on time. Car wash was good but could have. Even a little more detailed. Overa Excellent service good explanation of what work was needed. Finished on time. Car wash was good but could have. Even a little more detailed. Overall excellent More
by REBECCACOURTRIGHT
May 09, 2018
Friendly, Knowledgeable, and Genuine I had a loud sound coming from the rear passenger wheel area that was intermittent. My warranty covered the diagnosis which turned out to be a rock st I had a loud sound coming from the rear passenger wheel area that was intermittent. My warranty covered the diagnosis which turned out to be a rock stuck between the brake back plate. They washed my car and put everything back. no out of pocket costs. only thing i would say of why 4 and not 5 stars is the length of time it took. I was there at my 7:30am appt and did not hear anything until 2.5hrs later at 10am. Just to pull off one wheel and inspect the areas and out wheel back on shouldn't take that long with an appt. More
by Robert Woolf
May 08, 2018
Over Promise Under Deliver I was there for a Oil change weeks ago the service advisor told me it will take atleast 1 hour 30 minutes this is with appointment so i decided to go I was there for a Oil change weeks ago the service advisor told me it will take atleast 1 hour 30 minutes this is with appointment so i decided to go for it, I also requested for a car wash which they forget to do it so I need to tell the valet attendant so he went back and do the car wash so it took me a total of 110 minutes of waiting time. What happen to the quality of service? On my way back home I notice that the engine guard touching all the bumps tha i am passing only to find out they did not put the plastic rivets that is holding it. Again I went back there yesterday to have it fix but they need 1 hour to do it which is don't have that time so I decided to just take the parts and do it myself, I decided not to bring my cars there anymore. More
by andycgn942
May 05, 2018
excellent and friendly customer service great customer service. Kyle my service personnel explain detail of service to my forerunner. H e took an extra mile to offer a 25 dollars mail in dis great customer service. Kyle my service personnel explain detail of service to my forerunner. H e took an extra mile to offer a 25 dollars mail in discount. thanks. Marlon More
by MARITES_PEREZ
May 04, 2018
Good service Very thorough and punctual. Reception team is friendly and respectful. The loaner was a blessing. Bought tires that were recommended. The service pers Very thorough and punctual. Reception team is friendly and respectful. The loaner was a blessing. Bought tires that were recommended. The service person did not try to upsell me. Great experience. More
by JAIMESAINZ
Other Employees Tagged: Darrell Dela Torre, Paul Hernandez
May 04, 2018
Quick!! Just had my first 5000 mile service, I'm from Oregon but was in town for work in roseville, In and out quick! Free car wash! Just had my first 5000 mile service, I'm from Oregon but was in town for work in roseville, In and out quick! Free car wash! More
by joshua.j.simon
Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman
May 03, 2018
Great customer service Every time that I come in for a service I see and recieve professionalism. Kyle at the service desk is very helpful and knowledgeable. Good work guys. Every time that I come in for a service I see and recieve professionalism. Kyle at the service desk is very helpful and knowledgeable. Good work guys. More
by JUSTINALANWHITE
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