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Kyle Schumacher
243 Reviews
I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.
Read moreDealership Experience
14 yrs
Industry Experience
15 yrs, 3 mos
Specialties & Trainings
Toyota Technician Training at Universal Technical Institute
243 Reviews
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243 Reviews of Kyle Schumacher
June 04, 2018
Customer service Everyone was very professional Thank you all For. Always being kind was happy how easy to get in and out I will defnatly come back Thank you Everyone was very professional Thank you all For. Always being kind was happy how easy to get in and out I will defnatly come back Thank you More
by GUERALUVSMANUEL1
Verified Customer
June 03, 2018
Service was quick and easy. Kyle helped me with all the issues with my Rav 4 needed. He explained every detail on what needed to be done. He also offered to setup my next service Kyle helped me with all the issues with my Rav 4 needed. He explained every detail on what needed to be done. He also offered to setup my next service appointment More
by al V
Other Employees Tagged: Kyle Schumacher
May 31, 2018
Perfect service kyle Kyle is an excellent advisor!...he is wonderful and gets the job done!..very good asset to the company and a join time work with Kyle is an excellent advisor!...he is wonderful and gets the job done!..very good asset to the company and a join time work with More
by AMBRIN80
May 29, 2018
service always great service quick responded Easy to get appointment and fast work My advisor was very knowledgeable and took the time to listen to what I always great service quick responded Easy to get appointment and fast work My advisor was very knowledgeable and took the time to listen to what I had to say More
by JKRISTIE51
May 28, 2018
I’m a satisfied customer. Not only did I need a 5000 mile servicing, but I also had a small problem with my new car. I could hear some road noise coming from the passenger side Not only did I need a 5000 mile servicing, but I also had a small problem with my new car. I could hear some road noise coming from the passenger side while driving on the freeway. My service manager, Paul Koontz, had me ride with a service tech to identify the problem. Turns out that it was a known problem that Toyota knows about, which is a design flaw in the vehicle. I was pleased with the technician’s help. I was comfortable at John Sullivan’s dealership. Food and drink were available, as well as a pleasant waiting area. More
by BSJOENS
Other Employees Tagged: Paul Koontz
May 26, 2018
Great communication and advice service Great service and communication. Dealer price is high for services but you know it’s done right blah blah blah blah blah blah blah blah blah Great service and communication. Dealer price is high for services but you know it’s done right blah blah blah blah blah blah blah blah blah More
by ROGERM1
May 23, 2018
Valet customer service needs work. Kyle, in the service dept was great. At time of picking up my vehicle Kyle itemized all completed services. One of which was a complimentary car wash. Kyle, in the service dept was great. At time of picking up my vehicle Kyle itemized all completed services. One of which was a complimentary car wash. Kyle told me it was completed. When I approached valet, the yong lady told me the wash was not completed and offered to have it done immeadiatly or take a raincheck. I asked to have it completed while I wait. When she summond another valet to have it done, he became irritated and complained about the time it would take to complete. I then told the young lady to disregard my request and I left. Valet let me know I was not worth the effort. More
by Lucerne@lincolnxing.org
May 21, 2018
Kyle is the man! Kyle Schumacher took great care of me. He helped solve problems that other technicians would have avoided. Really genuine guy. His attention to det Kyle Schumacher took great care of me. He helped solve problems that other technicians would have avoided. Really genuine guy. His attention to detail was much appreciated... Thanks Kyle! More
by NPPETERS89
May 20, 2018
The service was done in a timely manner My service adviser was very helpful and also helped me with a problem on my other vehicle. The service was also done in a timely manner. My service adviser was very helpful and also helped me with a problem on my other vehicle. The service was also done in a timely manner. More
by SQUIRE609
May 16, 2018
awsome, great from the reception to picking up the car. Kyle, the service advisor, was great, explained everything that Roseville Toyota was going to do. When a problem came up he advised me of the small a Kyle, the service advisor, was great, explained everything that Roseville Toyota was going to do. When a problem came up he advised me of the small amount of extra time it would take to check it out and see if the part was in stock, unfortunately the part had to be ordered and he set up an appointment for the car to be returned and repaired. Everything went smoothly on the return to have the item repaired. More
by RONPYLE
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