Kyle Blake

Purchased a car recently at this dealership location with Jackie Stege and she is beyond wonderful and attentive to customers. She listens and addresses all your questions and concerns very efficiently. Majo Jackie Stege and she is beyond wonderful and attentive to customers. She listens and addresses all your questions and concerns very efficiently. Major KUDOS to her! The same thing cannot be said however for the two managers we worked with that day. The sales manager Kyle Blake was downright condescending and patronizing and the finance manager Richard Martin acted as if he was being so bothered by his own job, rushing us through the signing process and bristling at being asked questions when he was supposed to at minimum explain the Truth-in-Financing form and the information in it. And maybe pick a different office location for the signing process as his office reeks of cigarette smoke. More

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I recently purchased a vehicle and had an outstanding experience from start to finish. The staff was incredibly professional, starting with the friendly front desk greeters who made me feel welcome as so experience from start to finish. The staff was incredibly professional, starting with the friendly front desk greeters who made me feel welcome as soon as I walked in. The sales team went above and beyond to ensure I found the perfect vehicle that met my needs. A special shoutout to Nate, who was absolutely excellent throughout the entire process. He was knowledgeable, patient, and genuinely committed to helping me make the right decision. His expertise and customer-focused approach truly stood out. Overall, the entire team provided a great customer experience. If you’re looking for a dealership that genuinely cares about its customers, this is the place to go! Highly recommend. More

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I am an old guy, so I've bought my share of cars in my life. This is the most pleasant, least-stressful car buying experience I've ever had. They went out of their way to accommodate my needs and were eas life. This is the most pleasant, least-stressful car buying experience I've ever had. They went out of their way to accommodate my needs and were easy to deal with. My salesperson was Sherry Overhoff and I would definitely recommend her. Also dealt with Kyle Blake and Bric Flint and they were superb as well. More

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The experience was very good and it simple to make up our minds on what vehicle we wanted. The staff was very gracious, informative and helpful. Our sales person Sherry did everything that was necessary to minds on what vehicle we wanted. The staff was very gracious, informative and helpful. Our sales person Sherry did everything that was necessary to make us feel comfortable and showed excellent patience. More

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My family just bought our fourth car at Mungenast Lexus. Everything was good as usually. Very good service, very easy negotiations. Thank you Mike and Kyle. Everything was good as usually. Very good service, very easy negotiations. Thank you Mike and Kyle. More

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Yes, buying a car from a dealer face-to-face (NOT FROM A WEBSITE) can still be enjoyable. I give Sherry Overhoff and Mungenast Lexus 5 stars! I had never owned a Lexus before, so I did not know what to exp WEBSITE) can still be enjoyable. I give Sherry Overhoff and Mungenast Lexus 5 stars! I had never owned a Lexus before, so I did not know what to expect. Sherry was very patient with me and all of my questions. Once I found a car I liked, Kyle Blake and Sherry worked together to make the sale happen. I am so exited to say I am a Lexus owner and that I bought it from Mungenast Lexus. More

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Bought a new NX350 last week. Sherry, Kyle, Josh and Brick were all great! Thanks for great customer service! Sherry, Kyle, Josh and Brick were all great! Thanks for great customer service! More

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Kyle was a great salesman and Nancy was fantastic with the technology training. All around a very pleasant experience. the technology training. All around a very pleasant experience. More

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We bought a new hybrid. It was ready for us as scheduled. It was a no hassle transaction. It was ready for us as scheduled. It was a no hassle transaction. More

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Just picked up my 2024 GX. While my delivery schedule changed several times, due to my schedule changes, Kyle was able to accommodate us and very knowledgeable. Things went s While my delivery schedule changed several times, due to my schedule changes, Kyle was able to accommodate us and very knowledgeable. Things went smoothly. Thanks Kyle. When the Finance Department took us to the delivery bay......there we waited and waited and waited for a Delivery Specialist. I had to located Kyle, and he got us someone immediately. There is a lot of technology that comes with this vehicle. The first Delivery Specialist left a lot to be desired. He didn't know how to use the dashcam, and didn't even have directions printed out to bring with him. I asked him to get back with me......seven days later I still haven't heard from him. He didn't know that the drivers seat need to be calibrated because it kept beeping at me. This is something that the dealer should have done before I got there. I had to make a return trip back to the dealership for the driver seat issue and the navigation screen that went into dark mode on its own and for no reason. I didn't want to turn the car off because I wanted someone to actually see it. While waiting, I parked in the shade at the very end of the service drive. Twice someone from service came out and tried to get me to park in the hot sun for 25 minutes while I waited. Nancy (Delivery Specialist) sat in the car with us and went through a few things trying to get the drivers seat set up. She soon realized that the seat needed to be calibrated. She also went through a few other things including the dashcam. While this was her first one, she actually got it working. The navigation screen reset, but we will need to keep an eye on it. More

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