Kurt Sheets

Purchased a new vehicle end of December 2024. Kurt Sheets was incredible from start to finish. Was incredibly patient during our various test drives, no pressure at all, answered all questions, a Kurt Sheets was incredible from start to finish. Was incredibly patient during our various test drives, no pressure at all, answered all questions, and kept in touch via email/texting. When the vehicle was ready, took at least 30 to 45 mins after we picked it up to explain all the features, settings, programming, etc. He is very customer service oriented. Financing department was ok. I cannot remember the gentleman's name nor able to decipher his signature on our paperwork for financing. They "mistakenly" used Toyota financing instead of the one I had with me and I should have spoken up. Would have saved money in the long run but since I know I will be paying it off early there was little benefit to argue and start the paperwork over. He was all about rushing me out. Other than him, everything else went great. If I had to go back, I would only use and ask for Kurt!! More

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From beginning to end the process was very guest focused and I loved the process. and I loved the process. More

by THEYOST3 Verified Customer Verified Customer

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We purchased our leased car and am very pleased with the process. Thanks to Kurt Sheets for his help in making the process work. Kurt also called me in advance of the purchase to remind of the lease termi process. Thanks to Kurt Sheets for his help in making the process work. Kurt also called me in advance of the purchase to remind of the lease termination in December 2024. More

by LHILL7 Verified Customer Verified Customer

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I was in and out like scheduled. .. This went really well. It was just an oil change. But no issues. .. This went really well. It was just an oil change. But no issues. More

by GCSD3742 Verified Customer Verified Customer

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This dealer provided a great experience. Great and welcoming dealers. Great service and very knowledgeable. Great and welcoming dealers. Great service and very knowledgeable. More

by THINHNGUYEN570 Verified Customer Verified Customer

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Kurt is excellent. He knows how to deal with the customer and how to make you feel your number one. He knows how to deal with the customer and how to make you feel your number one. More

by jimpferris Verified Customer Verified Customer

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Well 1st my sales guys Sammy Yanes & Kurt Sheets are the best. The service department as been fantastic as well. I will definitely recommend Mac Haik to everyone I know. Thank you Mac Haik Toyota. best. The service department as been fantastic as well. I will definitely recommend Mac Haik to everyone I know. Thank you Mac Haik Toyota. More

by MIDAMEL3 Verified Customer Verified Customer

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Kurt was great, he worked with me to get my note to where it needed to be and was patient when an issue arose. Also very responsive with any questions or concerns I’ve had after purchasing my car. it needed to be and was patient when an issue arose. Also very responsive with any questions or concerns I’ve had after purchasing my car. More

by ARYN_BLOOM Verified Customer Verified Customer

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Knowledgeable people and fast service. If they don't know something - and there is always something that one may not know on these technology-packed cars nowadays - they say it and researc If they don't know something - and there is always something that one may not know on these technology-packed cars nowadays - they say it and research it. Both Raul and Kurt took time to take a seat in my car and to go through things with me. Much appreciated and much recommended! More

by K.SHELKOVA Verified Customer Verified Customer

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I had a scheduled appointment but wouldn't be able to drop my vehicle off the day of so I dropped it off early & James fit me in between the other appointments and got it ready for me the same day (thoug drop my vehicle off the day of so I dropped it off early & James fit me in between the other appointments and got it ready for me the same day (though I was fully prepared for the dealership to keep my vehicle over the weekend). More

by yessicahh Verified Customer Verified Customer

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