518 Reviews
Write a Review518 Reviews of James Horton
June 03, 2024
On time and efficient with the service. Customer representative was very professional. Lobby waiting area was below average and had no coffee or drinks. Restroom was clean Customer representative was very professional. Lobby waiting area was below average and had no coffee or drinks. Restroom was clean More
May 29, 2024
Extremely long wait with absolutely no regard for customer. If one has an appointment, it should be an efficient and quick process. Hard to reconcile the length of this appointment with a simple oi customer. If one has an appointment, it should be an efficient and quick process. Hard to reconcile the length of this appointment with a simple oil change and check. More
May 27, 2024
Awesome except the windshield coverage. After finding out that my auto insurance covered my windshield, I tried to cancel within 30 days and was told it was not possible to cancel because After finding out that my auto insurance covered my windshield, I tried to cancel within 30 days and was told it was not possible to cancel because they treated the windshield. The windshield was not treated after I signed the loan paperwork. I went from the finance manager and drove off in the truck. I feel the windshield treatment was not factual and I don’t $800 on a product I do not need. Otherwise I love the truck and dealership. More
Other Employees Tagged: Kurt Sheets , Finance manager that closed my loan.
May 25, 2024
There are only good dealership to deal with! My salesman Eddie was very helpful and getting my deal done. Christian is a very fair and honest supervisor. Ralph is a very good service man open an My salesman Eddie was very helpful and getting my deal done. Christian is a very fair and honest supervisor. Ralph is a very good service man open and honest. Financing department was great to work with very super nice. More
May 25, 2024
I think 1. 5 hours is a long time estimated wait time to be given when I had an appointment for ann oil change. If you would have spent less time checking and tr 5 hours is a long time estimated wait time to be given when I had an appointment for ann oil change. If you would have spent less time checking and trying to upsell me on other things, I would have gotten out in a more timely manner. More