Krystie Zhang

While shopping online, we found the car we thought we wanted to buy and called the dealership. We had the pleasure of talking to Karifa Mara, a true professional . He got the deal done for us then we n wanted to buy and called the dealership. We had the pleasure of talking to Karifa Mara, a true professional . He got the deal done for us then we noticed the interior was not what we thought. Karifa sent us multiple photos detailing the interior colors. He gave us time to digest it all and when we told him it's not what what we thought, his response was I want you to be happy, no worries! The following day we did a video call and previewed the three he had in stock. We fell in love with the one we were not considering and he once again had the deal done for us within ten minutes. It's now on an enclosed transport heading south over 1000 miles. You will not find a more patience, professional sales executive anywhere Thank you Karifa! More

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Mr. Karifa and financial team provided us an exceptional purchasing service. Thank you Criswell Maserati and Karifa Mara Karifa and financial team provided us an exceptional purchasing service. Thank you Criswell Maserati and Karifa Mara More

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Ethan played a large part in my decision to buy my car. He was well-versed in all of the specifics of the SUV and its competitors. He understood what I desired as a customer and delivered. He was well-versed in all of the specifics of the SUV and its competitors. He understood what I desired as a customer and delivered. More

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We leased a vehicle yesterday at Criswell Maserati and had the pleasure of working with Karifa Mara. It was unlike any other encounter that we've ever had at a dealership. Karifa makes the overall process had the pleasure of working with Karifa Mara. It was unlike any other encounter that we've ever had at a dealership. Karifa makes the overall process an "experience," not a transaction. He exudes positivity and high energy, combined with his many years of experience in the auto industry. We left Criswell yesterday feeling like VIP customers and would highly recommend Karifa and the dealership. -Marc S. More

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Karifa is the ultimate professional! A pleasure to work with to get a new car. He understands customer service! Awesome person A pleasure to work with to get a new car. He understands customer service! Awesome person More

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I am so thrilled to share my experience at Criswell Maserati and the exceptional service they provided during my recent car purchase. From the moment I walked into the dealership, I was greeted with wa Maserati and the exceptional service they provided during my recent car purchase. From the moment I walked into the dealership, I was greeted with warmth and professionalism that set the tone for a truly wonderful experience. Not only did the staff at Criswell Maserati demonstrate unparalleled expertise and knowledge about their vehicles, but they also went above and beyond to ensure that I found the perfect car to suit my needs. Their honesty and transparency throughout the entire process were truly commendable, making me feel confident and secure in my decision. One of the most impressive aspects of my experience was the speed at which they worked to get me into my new vehicle. From test driving to finalizing the paperwork, the team at Criswell Maserati worked efficiently and tirelessly to ensure that I was able to drive off the lot in my dream car in no time. Overall, my experience at Criswell Maserati was nothing short of exceptional, thanks to their outstanding service, honesty, and dedication to providing a top-notch experience for their customers. I highly recommend Criswell Maserati to anyone in search of a luxury car and a dealership that truly values customer satisfaction. More

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The customer service in sales and finance are outstanding. I haven’t experienced the new service team yet. outstanding. I haven’t experienced the new service team yet. More

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My wife and I visited Criswell Alfa Romeo Maserati November 30 and Karifa Mara met us to inquire about why we were there. Of course, we were there to look at options for a new SUV/CAR since we had 6 m November 30 and Karifa Mara met us to inquire about why we were there. Of course, we were there to look at options for a new SUV/CAR since we had 6 months left on our lease for a 22 Stelvio. Karifa asked about our preferences as well as priorities and took us through their inventory. His intimate knowledge of the Alfa and Maserati vehicles led us to view two cars, an Alfa Giulia and a Maserati Grecale. At all times, we were respected and provided all type of information to make a solid choice in vehicles. We decided on the Maserati Grecale. Karifa is truly a class act, he took care of just about everything himself till we drove away with our new SUV. I would highly recommend dealing with him and the Criswell Dealership More

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I am very fortunate that Mr. Mara was the representative that picked up my call. We discussed my interest in an Alfa Romeo, listed the options I was interested in and schedule Mara was the representative that picked up my call. We discussed my interest in an Alfa Romeo, listed the options I was interested in and scheduled an appointment for the next day. I walked into a beautiful showroom and Mr. Karifa greeted me with his engaging smile and in very stylish clothes. He definitely knew his car! In a very gentleman manner discussed the Alfa Romeo Giulia pricing, and purchase price that day. He already had the vehicle I chose the night before ready and detailed. I changed my choice so the car was ready the next day. Photos & a toast when picking up the Alfa. Hands on lessons from Karifa regarding the instruments and the entirety of this vehicle. MR. MARA PERFORMS SALESMANSHIP AND SERVICE IN THE OLD FASHIONED MANNER. DEFINITELY GO TO CRISWELL ALFA AND SEE HIM. More

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Karifa was excellent through the entire process. He was very responsive and had answers to all my questions. It was a wonderful experience working with him and the staff at Criswell. He was very responsive and had answers to all my questions. It was a wonderful experience working with him and the staff at Criswell. More

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