Krystie Zhang | Page 21

Happy is an understatement! I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA and didn’t want to have it shipped. So, took the short flight to Germantown, MD later during the week. Karifa offered to pick me up from the airport rather than me catching an Uber (how awesome was that!?!?!). Once we got to his office, I was “in & out”! Karifa even checked on me throughout my 10 hour drive back to Atlanta several times. He insisted that I let him know when I arrived safely (even though it was well after business hours). I was completely pleased with my experience. I would DEFINITELY recommend visiting Karifa at Criswell, Maserati for any of your Maserati or Alfa Romero desires! More

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I m a repeat buyer at Maserati Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and cut my throat in order to buy a new Ghibli...just kidding. Karifa and krystie were very professional More

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Never felt more comfortable. No pressure, welcoming, and down to earth. I drove 2 hours to buy a car from Criswell! Thats how awesome the team is! Felt so comfortable with James No pressure, welcoming, and down to earth. I drove 2 hours to buy a car from Criswell! Thats how awesome the team is! Felt so comfortable with James and Krystie. Authentic customer service with zero pressure. Very hard to find!! Only hiccup is we couldn't find the owners manual to my Quadrifoglio but I'm confident they will order me one like they said. More

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Excellent car buying experience Karifa went above & beyond. As you can see I gave it 5 stars because it was a very smooth process from the beginning to the end. Karifa was profession Karifa went above & beyond. As you can see I gave it 5 stars because it was a very smooth process from the beginning to the end. Karifa was professional and polite in his approach, patient and prompt in his response. Karifa thank you for making my car buying experience a wonderful one at Criswell Maserati. More

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Great experience - Karifa super helpful! Karifa was top-notch and made this transaction one of easiest most enjoyable experiences I've had in car buying. I called him about a specific Alfa (G Karifa was top-notch and made this transaction one of easiest most enjoyable experiences I've had in car buying. I called him about a specific Alfa (Giulia Quad), gave him my constraints and requirements and within an hour, he had a great deal for me over email. 2 days later I went and picked up the car and everything was flawless- I was out of the dealership with my new car in less than 2 hours. Karifa is responsive, diligent, and passionate about his jobs. I had a great buying experience with him! Krystie in finance was organized, professional and pleasant as well! More

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Great car-buying experience! Karifa was fun to work with. He was very joyful, personable and professional. We knew what we wanted, and he was able to deliver. We really had a g Karifa was fun to work with. He was very joyful, personable and professional. We knew what we wanted, and he was able to deliver. We really had a great experience at Criswell. More

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Excellent car buying experience! Sales: Karifa Mara was excellent. He listened to my specs and produced a car (Alfa Romeo Giulia Ti Sport AWD) that was on point and at a price within Sales: Karifa Mara was excellent. He listened to my specs and produced a car (Alfa Romeo Giulia Ti Sport AWD) that was on point and at a price within my budget! It was extremely fun to work with him! Finance: Krystie was extremely professional and was well versed in all aspects of finance and (pricing) options for the car. She also had the coolest electronic "desk" to produce paperless forms I have ever seen. Almost Star Wars like! Both of these individuals made buying my Alfa Romeo seamless and easy! Kudos to both of them. More

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Great physical space and personable staff. I saw vehicle on line and emailed that we would be coming to look at it. I received an email very quickly saying it was still available. Following d I saw vehicle on line and emailed that we would be coming to look at it. I received an email very quickly saying it was still available. Following day a follow up email asking for a general time. And day of going an early email advising it was still available. We arrived and we're greeted warmly by all. The car was there and we test drove it and liked it. The actual dealership is very well designed and we felt comfortable in the space for the hours it took to complete the deal. Only reason it got two stars on quality of work is that I found french fries and napkins under driver's seat and spare tire storage area was full of spilled wine which we did not find until at home. The wine was dried and very sticky. Overall we recommend this dealer and the staff. Plus seeing all the Maserati is a great experience. More

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Superb buying experience! Criswell's web site held the Alfa I wanted. Made initial appointment with Alberto via text message and completed the entire negotion and buying proce Criswell's web site held the Alfa I wanted. Made initial appointment with Alberto via text message and completed the entire negotion and buying process in one visit. Alberto knows the Alfa product line extensively and did not push me to buy more than the package I wanted. Bottom line: A refreshing change from other salesmen and different dealerships. I recommend Alberto and Chriswell Alfa Romeo. Strongly recommend without any reservations. More

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Great car and excellent assistance ! I had a great experience and deal at Criswell Maserati- Alfa Romeo-- I have received an excellent assistance by Alberto Zamorano . I visited Criswell I had a great experience and deal at Criswell Maserati- Alfa Romeo-- I have received an excellent assistance by Alberto Zamorano . I visited Criswell a couple of times and each time Alberto was always available to provide assistance and advise- I appreciate his style : always very polite and very competent in all the areas where I had questions or I needed assistance- More

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