83 Reviews
Write a ReviewDealership Experience
1 yr, 9 mos
Industry Experience
6 yrs, 8 mos
83 Reviews of Krystal Neligan
October 29, 2024
We are so happy to have this dealership nearby. We will come back again because everyone was kind and helpful. We will come back again because everyone was kind and helpful. More
Other Employees Tagged: Ken Fisher, Gabe Roosevelt, Dennis Schlotfeld, Kraig Westberg, Omar Carranza, Mariah Telesa, Bridget Hofer, Ally Mahe, Josh Estrada
October 21, 2024
Working with Carlos was a wonderful experience. He was kind, upfront and made it a great experience. We even went to view another car... But came back because of the treatment and respect we receiv He was kind, upfront and made it a great experience. We even went to view another car... But came back because of the treatment and respect we received. More
Other Employees Tagged: Carlos Perez Villa
October 17, 2024
What an awesome experience! Bailey was professional, personable, friendly and a joy to work with! Ken was all of those things as well even though he wasn't very kind to my Dal Bailey was professional, personable, friendly and a joy to work with! Ken was all of those things as well even though he wasn't very kind to my Dallas Cowboys. JUST KIDDING!! Good natured ribbing which made the experience even better. Even though we didn't interact with Krystal, other than a brief phone conversation later that day, she was polite, professional and very helpful! My wife and I thoroughly enjoyed our truck buying experience at a smaller dealership. The dealership may be smaller in size than most but HUGE in customer service and customer experience. If ever we are in the market to buy another vehicle, we will definitely return........as long as Bailey and Ken are still there. :-) Thank y'all for a pleasant Saturday!! More
Other Employees Tagged: Bailey Mills, Ken Fisher
October 12, 2024
I drove 90 minutes to this dealership to look at a Jeep Wrangler. I was supposed to meet with Carlos but he was playing hooky. Bailey was great, she listened to what I wanted and was very accommodating. Wrangler. I was supposed to meet with Carlos but he was playing hooky. Bailey was great, she listened to what I wanted and was very accommodating. The price was great on the Jeep compared to other dealerships I had looked at (Which is why I drove the distance). I brought my 2 Huskies with me to approve of the purchase, Bailey and the other dealership staff were very welcoming. :) The purchasing process was mostly painless (except for the hard sell on the extended warranty) but once we got the payment amount and down payment dialed in the finance part went quickly. It would have been quicker if I had started the process online but overall it was a positive experience. This is not your typical dealership nightmare. I was not trading in the car I came in, and being new to the area I didn't have anyone to drive the second vehicle home. Getting the car home was a bit of a challenge since they told me they could not deliver it like some of the other dealerships do. When I returned two days later to pick up the Jeep I noticed there was an issue with the power mirrors not working. They said they didn't have the time to check it out while I was there (even though I just paid for an expensive 90 minute ride to get there). They provided me with a very nice Jeep Cherokee as a loaner. The very next morning they called to say they fixed the issue and I could come back again to pick it up. The service was quick, I just wish they would have taken care of it while I was there instead of all the back n forth driving. As I mentioned, overall it was a positive experience. Everyone is very friendly from the sales, to finance, to service dept. I am still happy with my purchase and I would still recommend this dealership because it was an easy going and relaxed environment with zero to minimal pressure. As for Carlos, I did meet him on my second return trip. He was very helpful and friendly. He gave me a wine tasting gift box and once I discovered the issue with the mirrors he worked quickly to find a solution while facilitating communication with the manager and the service department. More
Other Employees Tagged: Carlos Perez Villa, Bailey Mills, Mariah Telesa
October 10, 2024
Got all my recalls done on my 2015 jeep renegade trailhawk! great service! Bridget was so helpful! trailhawk! great service! Bridget was so helpful! More
Other Employees Tagged: Ken Fisher, Gabe Roosevelt, Omar Carranza, Mariah Telesa, Ally Mahe, Josh Estrada
September 27, 2024
After the phone call with the manager and a chat with another sales personal, the experience was ok after all. another sales personal, the experience was ok after all. More
Other Employees Tagged: Ken Fisher, Kai Rempel
September 22, 2024
Wonderful dealer. Bailey went above and beyond the traditional sales. The financing department was also wonderful. Definitely coming back Bailey went above and beyond the traditional sales. The financing department was also wonderful. Definitely coming back More
Other Employees Tagged: Bailey Mills
September 21, 2024
Great place clean and respectful good selection for a vehicle would recommend it to anyone who needs a new car vehicle would recommend it to anyone who needs a new car More
Other Employees Tagged: Carlos Perez Villa
August 15, 2024
Great people here, will definitely recommend to anyone I know who is looking for a vehicle know who is looking for a vehicle More
Other Employees Tagged: Bailey Mills
August 01, 2024
Knowledgeable, courteous and personal from the phone call to the information about the vehicle to the delivery to the information about the vehicle to the delivery More
Other Employees Tagged: Carlos Perez Villa, Bailey Mills, Ken Fisher , Tony Runyon, Darren Torrey