Krysta Valerio

Once Nick took over everything went smooth and I felt like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from a like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from anyone. Finally I went to the dealership and me with a new salesman who didn’t tell me that the forever warranty was not for vehicles over 80000 miles. That was basically a selling point of getting a vehicle with 90000 miles, but I was already in the buying process with Nick at that point. He handled it diplomatically and offered me a free oil change. Nice- but doesn’t exactly cover my car like the forever warranty. During trying to work numbers with the other sales person it got very frustrating as I felt I was being pushed into a monthly payment when all I wanted to know were the bottom line numbers. I kept explaining that I’m not worried about getting financed but I believe they wanted to push the gm financial financing. Being so far in it Nick was open and explained a lot. He went over the vehicle with me and managed to work with my timeline of getting the truck as it still had to go through inspection. More

Report | Print

Nick Traynor was patient and worked diligently to get me the monthly payment I was looking for. I would recommend going to him for a new car. the monthly payment I was looking for. I would recommend going to him for a new car. More

Report | Print

Amanda is the best person I’ve ever talked to when buying a car. She is super knowledgeable, honest, professional, and friendly. She honestly made the whole experience very enjoyable! She was so patient in a a car. She is super knowledgeable, honest, professional, and friendly. She honestly made the whole experience very enjoyable! She was so patient in answering all of our questions. We appreciated her so much! Thank you Amanda for everything. We will definitely refer our friends and family your way :) More

Report | Print

Krysta was absolutely the best! Krysta was by far the best car salesperson I have come across. Extremely knowledgeable, detailed oriented and friendly at the same time. I would reco Krysta was by far the best car salesperson I have come across. Extremely knowledgeable, detailed oriented and friendly at the same time. I would recommend her in a second! More

Report | Print

Low pressure, good education , listened to what i wanted Krysta was very accommodating, low pressure with no sales pitch. did great job of educating me and being honest about cost and extra warranties and in Krysta was very accommodating, low pressure with no sales pitch. did great job of educating me and being honest about cost and extra warranties and insurances. usually expect a negotiating battle with dealership but had none of that here. found me a better deal than the car I was looking at initially. expedited the purchase and accommodated my needs for signatures and delivery. I would recommend this dealership and these sales reps highly! After the sale went through even the service people came over to introduce themselves and offer service! More

Report | Print

Very friendly staff. Krysta was one of the best sales persons I have ever dealt with, no pressure from her at all. When I needed service I was able to easily schedule an appointment. persons I have ever dealt with, no pressure from her at all. When I needed service I was able to easily schedule an appointment. More

Report | Print

What a great and professional dealership. Everyone worked very hard to get this deal done and we are very appreciative of their assistance with our company. very hard to get this deal done and we are very appreciative of their assistance with our company. More

Report | Print

Much better than the usual car buying experience. Fortunately, made us aware of the truck we ended up buying that had just arrived and not processed yet. Answered our questions, and got us smoothly t Fortunately, made us aware of the truck we ended up buying that had just arrived and not processed yet. Answered our questions, and got us smoothly through the paperwork. More

Report | Print

Best Car Buying Experience Ever! Krysta was absolutely fabulous to work with. She listened to what I was looking for in a vehicle. Not only did I get the features I was looking for, t Krysta was absolutely fabulous to work with. She listened to what I was looking for in a vehicle. Not only did I get the features I was looking for, the car had even more features than I could have imagined. The price was very reasonable. If you are looking to buy a vehicle, please see Krysta. Her customer service skills are excellent and she will find exactly what you are looking for. More

Report | Print

Excellent customer service. I received excellent service, Krysta Valerio was very personable and efficient. Krysta was considerate and she did her best to fit my budget. Kryst I received excellent service, Krysta Valerio was very personable and efficient. Krysta was considerate and she did her best to fit my budget. Krysta iwas able to assist me purchase a vehicle that I am very happy with. I would definitely recommend Royal Buick to family and friends. I would also encourage them to work with Krysta as she did an outstanding job with me. I love my new Cadillac, it has met and surpassed my expectations. Thank you very much Krysta! More

Report | Print