Kristal Owens | Page 3

Great service and prompt. Attention to details the camera information is very helpful. Prices are reasonable. Attention to details the camera information is very helpful. Prices are reasonable. More

by SWP3 Verified Customer Verified Customer

Report | Print

Very happy with the service at Morgantown ford. They kept me updated on my truck.let me know extra work it needed and how much It would cost. Very satisfied so far They kept me updated on my truck.let me know extra work it needed and how much It would cost. Very satisfied so far More

by JEFFERY.ARMENTROUT Verified Customer Verified Customer

Report | Print

Quick, efficient, kind and helpful. I always take my car here to get an oil change. I love how they wash it for me afterward! I always take my car here to get an oil change. I love how they wash it for me afterward! More

by tlr70x7 Verified Customer Verified Customer

Report | Print

I was very impressed with my trips here. Historically I tried to avoid dealer shops, because sometimes I had to fix things later that got done incorrectly when taken to other dealers; and I Historically I tried to avoid dealer shops, because sometimes I had to fix things later that got done incorrectly when taken to other dealers; and I never had a good answer for when it is it done and what is the problem (why bother). “Hey is it done? Oh it was done yesterday, whoops.” Here at Morgantown Ford they have a cool system that shows you a video of the problems. Service timing was great. Cost was at least as good as my old mechanic, perhaps less. And they let you know when it is done in a timely fashion. The service department seemed way better run than my other non-ford dealer experiences. The AI agent thing didn't work as i was a new customer, but the human line works fine. More

by mcbaedes Verified Customer Verified Customer

Report | Print

They do their jobs great and effiently. Also nicest/helpful/with a human factor. I'm sold! Also nicest/helpful/with a human factor. I'm sold! More

by maryfrances732 Verified Customer Verified Customer

Report | Print

Very easy to deal with and set up appointment. Service department good with checking everything and making sure it’s safe Service department good with checking everything and making sure it’s safe More

by DWILT20 Verified Customer Verified Customer

Report | Print

Krystal and Jordan in QuickLane are very helpful, professional and informative. They are knowledgeable and very accommodating. professional and informative. They are knowledgeable and very accommodating. More

by Jan Verified Customer Verified Customer

Report | Print