Koeppel Subaru Service Department
Koeppel Subaru Service Department at Koeppel Subaru
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Koeppel Subaru Service Department

Parts & Service

Koeppel Subaru

42-01 Northern Blvd
Long Island City, NY 11101

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24 Reviews

If Subaru service and car repair in Queens is what you are looking for, come to Koeppel Subaru for quality service from industry professionals. At our Long Island City service facility, we will provide you with the Subaru repair necessary to quickly fix the problem. If it is an oil change you need, or a new transmission, the service technicians at Koeppel Subaru can perform the work on schedule and do it right the first time. Karen Rowan Service Manager

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24 Reviews

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24 Reviews of Koeppel Subaru Service Department

April 24, 2024

Dealership Rating
Employee Rating

Exceptional service! Gary was extremely helpful with the purchase of my new WRX. Everything went very smoothly. When I requested a premature service to flush out the fact More

by Nick Zografos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 07, 2022

Dealership Rating
Employee Rating

Sergey is a professional and he always treats us with respect! I was in car sales for 22 years and I know how this business works. That's why I always go back to him! Great experience every time. More

by Milanm2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 18, 2022

Dealership Rating
Employee Rating

I purchased a car Which had no business being sold to me, or better yet I had no business buying hence, it is their job to sell , I''ll leave the details out simply because Raju rectified the situation , if More

by Sm1Lez
Customer Service
Price
Recommend Dealer
Yes

February 20, 2021

Dealership Rating
Employee Rating

Well , brought my car for service , paid for tire rotation and it was never done because i marked 1 tire and it was still at the same spot , the car didn’t pass inspection because of software issues More

by Mostaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 18, 2021

Koeppel Subaru responded

Good morning Mostaci. Thank you for taking the time to post your review. Please let me know if you need still help with servicing your vehicle. Regards, John K. jknoesel@koeppelautogroup.com

September 10, 2020

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Employee Rating

I went to Koeppel Subaru and dealt with William Wenzel! I went to Koeppel Subaru and dealt with William Wenzel! I found him to be very honest & sincere! Everyone there was. The service dept was also incre More

by Bettyanne59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Wenzel, Maureen Heffernan , Miguel Pena

Sep 11, 2020

Koeppel Subaru responded

Hi Bettyanne, Thank you for taking the time to post your *5 Star* review. William and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

January 29, 2020

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Employee Rating

Never buy a car from these crooks! They took my deposit, Never buy a car from these crooks! They took my deposit, let me take the day off work to come in to pick the car up and while I sat there with my ch More

by Jamaloney7
Recommend Dealer
No

Other Employees Tagged: Raju miah

September 18, 2018

Dealership Rating
Employee Rating

Subaru Forester, V.K. Excellent service center. I would highly recommend the Koeppel Subaru Service Center for those who love there cars. Service staff - Miguel Enrique, More

by VKNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2018

Koeppel Subaru responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Koeppel Subaru for your vehicle needs. Sincerely – Koeppel Subaru Team

September 04, 2018

Dealership Rating
Employee Rating

Great Service / Informative Salesman / Good Value / Pros GREAT SALESMAN ... NELSON PERAZA KNOWLEDGABLE DIRECT / HONEST NO GAMES NO PRESSURE GOOD DEAL PROFESSIOALS ALL THROUH THE PROCESS GEOR More

by RichieV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nelson Peraza, Ext Warranty adviser was Great

Sep 05, 2018

Koeppel Subaru responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely – Koeppel Subaru Team

July 03, 2018

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Employee Rating

The service department is great We had our car serviced just recently and Miguel, the service department manager is awesome. He’s always smiling, always professional and just a real More

by Caren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Miguel the manager and his team in the service department.

Jul 05, 2018

Koeppel Subaru responded

We are pleased to hear that you had an excellent experience with Miguel and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely – Koeppel Subaru Team

June 30, 2018

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Employee Rating

Excellent Service as Always The staff at the sales department is awesome. Sergey is very professional and attentive. Over 25 years our family has always purchased Subaru’s. It’s More

by Caren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergey Nikolenko, Maureen Heffernan , The sales department manager Miguel. He’s awesome and very courteous.

Jul 03, 2018

Koeppel Subaru responded

Caren, thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We'll be sure to share your comments with Sergey, and if there is anything more that we can do please come back and see us again. Take care! Sincerely, The Koeppel Subaru Team

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