Kodee Carpenter
Parts Manager
Corwin Toyota Colorado Springs
5115 New Car Drive
Colorado Springs, CO 80920
Dealership Experience
7 yrs, 1 mo
Industry Experience
7 yrs, 1 mo
62 Reviews
Write a Review62 Reviews of Kodee Carpenter
May 19, 2024
Super, low pressure sales assistant really helped me discover what was going to be best for my family. discover what was going to be best for my family. More
Other Employees Tagged: Mitchell Ginesi
November 01, 2023
From start to finish, JC and everyone else was professional and attentive. There was no high pressure sales tactics used. We got exactly the car we wanted at the price we were expecting! Thank professional and attentive. There was no high pressure sales tactics used. We got exactly the car we wanted at the price we were expecting! Thank you all!! More
Other Employees Tagged: JC Christiansen, DuWoyn Snipe
October 31, 2022
Overall, not super happy with Corwin Toyota Sales. I gave the Dealership a 5 star review on Google, but can easily take that back. Although I am a man of my word, I gave the review per thanks to JR a I gave the Dealership a 5 star review on Google, but can easily take that back. Although I am a man of my word, I gave the review per thanks to JR and the GM Curtis. They were able to remove some add-on that my sale rep Stephen Smith said it was mandatory. Here's the Negatives: 1. Sales Rep was unresponsive when I called and left a message, or text their dealer number. 2. Sales Rep rushed through everything. Did not provide proper documentation requested at the time of meeting. I requested OTD pricing with Taxes and fees and it was never provided. 3. Car was allocated and was not notified til 10 days after, but I found out because I called multiple times, and eventually requested for a manager for updates. That's when I found out my car was allocated. 4. I got a build without my requested package and Sales Rep insisted I pay more than my original quoted price. After a long talk, I got the Sales Rep to relook at the paper work and dropped the price. I added on the hitch/wiring harness. OEM All Weather floor liners, and requested for Heated seats too. I didn't realize they went to a 3rd party for Heated seats. I would have been nice to know because I'm pretty sure the dealership marked up this pricing. 5. Additional Dealership Add ons - Sale Rep said Pulse Braking and Data Dot was mandatory adds and I could not remove it. Found out all the add on are "Voluntary" in their contract and of course this was the last paperwork I signed with Financing. Luckily I reviewed all my paperwork at home after signing before picking up my car. Sales Rep and Financing guy wanted me to sign all paperwork before going through the checklist. I was happy to sign, but requested that everything needs to be run thru again before leaving the dealership with the vehicle. 6. Day of pick up, Sales Rep just wanted me out the door without running through the check list, without going through the App. And I had to insist on running through the check list. 7. Paperwork said car would be detailed. Found bird poop on the windshield. Found dirt and water stains all over the car. I even have photos for proof. He did a quick clean but at this point I was already irritated. 8. Talked to the GM and was able to get the Pulse and Data Dot removed. Curtis was extremely nice and so was JR. We connected and I told them these items were not beneficial for me and I did not need them, nor did I want to pay for them. J.R. removed them off the contract and they had their Service dept. remove the PULSE. I told them I would give a 5 star review. 9. I usually manage my owns car maintenance, so I was at the Parts and Accs. Dept buying OEM Oil Filters and Oil. When I walked by the Sales Rep. I noticed him and 2 others gossiping about me. Sorry this is unprofessional. They should have waited til I was out of the building. 11. I'm loyal to Toyota and their cars. But I will not be loyal to this dealership. I requested for transparency and all I got was dishonest sales people. More
Other Employees Tagged: J. R. Cihura, Curtis Hensley, Stephen Smith, Ryan Halvorsen, Mike Flores , Robert Barrera
June 09, 2022
Great customer service. Clean lobby and I’m glad the coffee machine is up and running again after Covid. I have gone through Brien, service writer, in the past and he contin Clean lobby and I’m glad the coffee machine is up and running again after Covid. I have gone through Brien, service writer, in the past and he continues to be wonderful. More
Other Employees Tagged: Brien Menchu
June 07, 2022
Had concerns about the our brakes on our RAV4. Set up appointment and brought in to be checked. Brakes were looked at and found to be fine. We needed to use this vehicle for trips to Denver ove Set up appointment and brought in to be checked. Brakes were looked at and found to be fine. We needed to use this vehicle for trips to Denver over the several months, so this information was very reassuring. Kodee was very helpful, and as always provided great information. More
June 02, 2022
They always keep me informed on he status of my work. Easy to make appointments. Easy to make appointments. More
Other Employees Tagged: Adam Schweibish