Very good costumer service.
Thank you For outstanding customer service and deep knowledge of the vehicles. Kim made the experience smooth and enjoyable every time.
Thank you For outstanding customer service and deep knowledge of the vehicles. Kim made the experience smooth and enjoyable every time.
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by Fernandezres09
Nov 17, 2025 -
eCarOne responded
Lorena, thank you for the wonderful five star review and for choosing eCarOne for your BMW X5 M60i. Kim will be thrilled to know her customer service and knowledge made your experience smooth and enjoyable. We truly appreciate you taking the time to share your feedback. Welcome to the eCarOne family, and enjoy every mile in your BMW X5 M60i!
I had a great experience at this dealership!
Kim was amazing to work with! And everyone else as well.
Come buy your car from here!
Kim was amazing to work with! And everyone else as well.
Come buy your car from here!
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by pnyaga2
Nov 17, 2025 -
eCarOne responded
Thank you for the five star review and for choosing eCarOne for your Mercedes EQE. We are happy to hear you had a great experience and that Kim, along with the rest of our team, made everything smooth and enjoyable. We truly appreciate the recommendation and your kind words.
Welcome to the eCarOne family, and enjoy every mile in your Mercedes EQE!
This is our second car purchased from eCarOne.
Kim made the whole process smooth and efficient. She is knowledgeable and a true professional. Thanks for a great transaction!
Kim made the whole process smooth and efficient. She is knowledgeable and a true professional. Thanks for a great transaction!
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by Ashley
Nov 17, 2025 -
eCarOne responded
Ashley, thank you for the five star review and for choosing eCarOne again for your BMW i4 M50. We truly appreciate your continued trust in us. Kim will be happy to hear that she made the process smooth and efficient and that her knowledge and professionalism stood out during your visit.
Thank you for the great feedback and for being a returning customer. Welcome back to the eCarOne family, and enjoy every mile in your BMW i4 M50!
It was a smooth purchasing process and I’ve recommended
ECarOne to family and employees. I asked for the a special inspection on the Cybertruck before purchasing which they gladly help arrange. I’ll searc
ECarOne to family and employees. I asked for the a special inspection on the Cybertruck before purchasing which they gladly help arrange. I’ll search their inventory for future purchases. Kim and Ash where both great to deal with
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by drw
Nov 17, 2025 -
eCarOne responded
David, thank you for the five star review and for choosing eCarOne for your Tesla Cybertruck. We are glad to hear the purchasing process was smooth and that you felt confident after the special inspection we arranged before the sale. Kim and Ash will appreciate your kind words and the trust you placed in them.
Thank you as well for recommending us to your family and your team. We look forward to helping you again when you are ready for your next vehicle.
Welcome to the eCarOne family, and enjoy every mile in your Tesla Cybertruck!
Very satisfied with the purchase of my 2020 Tesla 3.
June was vey professional. Ecarone is a vey nice place to buy a car. I definitely will buy a car from this place.
June was vey professional. Ecarone is a vey nice place to buy a car. I definitely will buy a car from this place.
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by Eddie.123
Nov 17, 2025 -
eCarOne responded
Eddie, thank you for the five star review and for choosing eCarOne for your 2020 Tesla Model 3. We are glad to hear you are very satisfied with your purchase. Kim will appreciate your kind words, and we are happy to hear June also made a great impression with her professionalism.
Thank you for trusting us and for sharing that you would return for another purchase. Welcome to the eCarOne family, and enjoy every mile in your Tesla Model 3!
The sales process is just slow!
Speed it up and it will make many of us happier.
Speed it up and it will make many of us happier.
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by djscheu
Nov 17, 2025 -
eCarOne responded
Dennis, thank you for the four star review and for choosing eCarOne for your Lexus purchase. Kim will appreciate your feedback and we are glad she had the opportunity to help you with your vehicle. I also want to apologize for the sales process feeling slow. We were short handed on the day you took delivery, and that affected our timing more than we would have liked.
Your experience is important to us, and we are working to improve our speed and efficiency so future visits feel smoother. If there is anything more we can do, please feel free to reach out.
Thank you again for your business, and enjoy every mile in your Lexus.
Trevor was very helpful!
He answered all my questions with a smile. Trevor never made me feel as if I was asking too many questions. Provided ride car service to pick me up a
He answered all my questions with a smile. Trevor never made me feel as if I was asking too many questions. Provided ride car service to pick me up all the way from forney! Which was greatly appreciated. I will use ECarOne going forward!
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by Wrightja08
Nov 12, 2025 -
eCarOne responded
Jaquanda, thank you for the five star review and for choosing eCarOne for your Lexus purchase. We are glad to hear that Trevor made your experience smooth and comfortable. He is always patient, helpful, and ready to answer every question with a smile, and it is great to see that shine through in your visit.
We are also happy the ride service from Forney helped make the process easier for you. We truly appreciate your trust and your commitment to return in the future.
Enjoy your Lexus and welcome to the eCarOne family.
This was one of most pleasant experience that I have ever
had purchasing a vehicle. The process was simple and no hassle all questions or concerns were answered in a timely manner. Once arriving to the deale
had purchasing a vehicle. The process was simple and no hassle all questions or concerns were answered in a timely manner. Once arriving to the dealership everyone was nice and cordial and the total process took about two hours
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by poophi
Nov 01, 2025 -
eCarOne responded
Thank you for the five star review and for choosing eCarOne for your BMW purchase. We are thrilled to hear that Kim and our team delivered such a pleasant and simple experience. Our goal is to make the process smooth, transparent, and respectful of your time, so we are glad everything was answered quickly and your visit was efficient. We appreciate you sharing your experience and we look forward to helping you again. Welcome to the eCarOne family and enjoy your BMW.
A Truly Exceptional Buying Experience at eCarOne!
A few months ago, I took my in-laws to purchase a BMW X1 from eCarOne, and they had a wonderful buying experience with Ben and Ash in Finance. Bas
A few months ago, I took my in-laws to purchase a BMW X1 from eCarOne, and they had a wonderful buying experience with Ben and Ash in Finance. Based on that, I didn’t hesitate to reach out again when I found a Tesla Model 3 Performance on their lot this week and once again, eCarOne exceeded all expectations.
From the moment I sent my inquiry, Kim Tran reached out promptly with a quote for both my trade-in and the Tesla. She made the process incredibly smooth and transparent. When I arrived for the test drive, Kim took the time to explain everything I needed to know about driving my first Tesla and even let me take the car out on my own something that really allowed me to experience the vehicle comfortably. Afterward, we reviewed the numbers together and easily came to a fair agreement.
I then had the pleasure of meeting Ash in Finance once again, and just like before, he was absolutely amazing. He patiently walked me through all of the available protection packages, such as GAP and extended warranties, and helped customize them to fit exactly what I needed. On top of that, Ash went above and beyond by not only matching but beating my outside financing offer more than once, making it a no-brainer to finance directly through eCarOne. His professionalism, patience, and attention to detail truly made the experience seamless and enjoyable.
Finally, I met Rosa, who helped with all of the paperwork. She was friendly, patient, and took her time explaining every document clearly, making the final steps of the process stress-free.
Overall, thank you Kim, Ash, and Rosa for providing such a smooth, honest, and enjoyable car-buying experience. eCarOne continues to set the bar high when it comes to customer service and transparency. I highly recommend them to anyone looking for their next vehicle you’ll be in great hands!
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by Laz
Oct 31, 2025 -
eCarOne responded
Lazaro, thank you for the incredible five star review and for returning to eCarOne for another purchase. We truly appreciate you trusting us first with your in laws BMW X1 and now with your Tesla Model 3 Performance. It means a lot when our guests come back and continue to put their confidence in our team.
We are thrilled to hear Kim delivered a smooth, transparent, and educational experience especially with this being your first Tesla. Giving you the time and comfort to explore the vehicle on your own is a big part of how we make sure every guest feels confident in their decision. We are also grateful for your kind words about Ash and Rosa. Our goal is always to make financing simple, clear, and competitive while walking you through every option without pressure. It is great to know that stood out for you once again.
Welcome back to the eCarOne family. Enjoy every mile in your Model 3 Performance and thank you for recommending us. We are here anytime you need us and we look forward to helping you and your family in the future.
Kim is amazing.
She made my Audi Q7 purchase easy and fun experience. Will definitely recommend this car dealer to my friends and my future car buying.
She made my Audi Q7 purchase easy and fun experience. Will definitely recommend this car dealer to my friends and my future car buying.
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by hitec4less
Oct 09, 2025 -
eCarOne responded
We’re thrilled to hear Kim and Ash made your Audi Q7 purchase such an easy and fun experience! Thank you for choosing eCarOne in Plano, Texas, your trusted luxury pre-owned car dealership. We truly appreciate your recommendation and are excited to welcome you to the eCarOne family!