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Kim Rafferty
69 Reviews
Hi, my name is Kim Rafferty and I have been working in the service field for 30 years. I have studied Diesel Mechanics as a vocational in high school and received journeyman certificate with 3000 hours completed, and have been working for car dealerships in the service field my entire career. Haasz Auto Family has been a great place to work and I have now been here since September 1st, 2014. I am so glad I decided work for Haasz Auto family and the Chrysler brand, also want you to know that I will make sure you have a great experience and get a fair deal with your repairs. Having already Master Certification through Chrysler, I have also been awarded multiple awards from Ford Motor Co. including Blue Oval Master certified.. When I am not working I enjoy spending time outdoors and performing martial arts. I have achieved a silver medal, a bronze medal for XMA and was awarded a 3rd degree black belt. And also support my Husband in his racing endeavors.
Read moreDealership Experience
11 yrs, 8 mos
Industry Experience
41 yrs, 3 mos
Specialties & Trainings
DIESEL MECHANICS JOURNEYMAN CERTIFICATE
MASTER CERTIFIED WITH CHRYSLER
69 Reviews of Kim Rafferty
July 06, 2019
Awesome and satisfying! From the minute I walked in the door and met Chris, I felt that I was being assisted by a very knowledgeable person. It was my first time buying a jee From the minute I walked in the door and met Chris, I felt that I was being assisted by a very knowledgeable person. It was my first time buying a jeep and I could tell the love and respect that Chris had for this type of vehicle. His passion for his work and this product was evident and contagious. I felt very confident that I was getting the best deal and was treated with honesty and respect. I wouldv recommend this dealership to my friends and family! More
by Bikini
Other Employees Tagged: Chris Bird
June 05, 2019
Best car buying experience for my son Nobody could help my get out of an unsafe vehicle he was driving except HAASZ AUTOMALL RAVENNA. Thank you guys for taking such good care of my son. He Nobody could help my get out of an unsafe vehicle he was driving except HAASZ AUTOMALL RAVENNA. Thank you guys for taking such good care of my son. He loves his new vehicle. More
by Jeepgirl1756,$
Other Employees Tagged: Tyler Kline, Bob Baumgartner , Greg Baxter, Andy Huzvar, Jennifer Saunier
May 31, 2019
Excellent Everyone was very friendly. I told them what I needed and they got it done. Everyone asked if I want water or coffee. They made feel comfortable. Everyone was very friendly. I told them what I needed and they got it done. Everyone asked if I want water or coffee. They made feel comfortable. More
by Patty54
Other Employees Tagged: Bob Baumgartner , Justin Bracken
April 30, 2019
THE BEST SALES EXPERIENCE I EVER HAD!!! I came into Haasz looking at a used Jeep, After driving a used Jeep Cherokee I was in Love with it. But I drive so far to work the Manager showed me o I came into Haasz looking at a used Jeep, After driving a used Jeep Cherokee I was in Love with it. But I drive so far to work the Manager showed me option on a new Jeep Cherokee. After I explained to him what option I would like, I am now a proud owner of a 2019 Jeep Cherokee Latitude Black. LOVE MY NEW VEHICLE!! THANK YOU ALL FOR YOUR HELP More
by Jeep Girl #1
Other Employees Tagged: Tyler Kline, Zach Haasz, Bob Baumgartner , Justin Bracken, Ryan Choong, Denise Cleavenger, Christine Cosma, Andy Huzvar, Jennifer Saunier
April 13, 2019
Best team at Haasz Never in a million years would I walked away with a 2019 Ram 1500 hemi straight off the showcase floor. I want to thank each and everyone who helped m Never in a million years would I walked away with a 2019 Ram 1500 hemi straight off the showcase floor. I want to thank each and everyone who helped me walk away with the best vehicle ever. Thank you More
by Maxandaj43
Other Employees Tagged: Michael Fulvimar , Darlene Clark
February 27, 2019
Thankyou to Service & Collision Dept. Just a note of thanks to Service Mgr Kim Rafferty, Bill Plumley & Dustin and Don of the collision center for the great job and appyling for good will Just a note of thanks to Service Mgr Kim Rafferty, Bill Plumley & Dustin and Don of the collision center for the great job and appyling for good will warranty on some unlikley corrosion that happened to my 2014 T/C ltd. I appreciate the coordination, a courtesy vehicle and the fantastic job that Don did on addressing the back hatch hinges and front part of front hood. As being an original Haasz customer since 2006, I greatly value their people in all parts of the dealership and just another re-enforcement of the positive outcomes from HaaszAutomall. Chas Lauria Hudson,Ohio More
by Chas
Other Employees Tagged: Donald Cales, Dustin Hubler, Bill Plumley
February 21, 2019
Terrible service department My car was damaged on 2/16 at Haasz in Ravenna during an oil change. I called the dealership as soon so I noticed the damage. I was sent to voice mail My car was damaged on 2/16 at Haasz in Ravenna during an oil change. I called the dealership as soon so I noticed the damage. I was sent to voice mail and never got a call back. On 2/20 I finally got to speak to Kim, the service manager. She told me she would review camera footage and get back to me. After sending her a picture of the damage and calling again, I still have not heard back from her after almost 24 hours. I have been a loyal customer of this dealership and service department, but this makes me very angry and disappointed. They damaged my vehicle and they don't want to own up to it! More
by Wanda1234
February 19, 2019
EXCELLENT CUSTOMER SERVICE - ABOVE AND BEYOND I took my 2018 RAM 3500 to Haasz for a mechanical issue and found that the damage was the result of mismatched tires installed by a "professional" tir I took my 2018 RAM 3500 to Haasz for a mechanical issue and found that the damage was the result of mismatched tires installed by a "professional" tire shop. The mismatched tires caused fairly extensive damage that was not covered under warranty. Both Ben and Kim were kind, concerned and patient as they tried to explain why this was not a warranty issue. The Service Technician, Ben, did an excellent job on the repair and the Service Manager, Kim R., went above and beyond in working with the corporate office to find a solution to the issue. As a result of Kim's compassion for my situation and her knowledge and tenacity, much of the cost of the repair ended up getting covered. I appreciate the effort that Kim put forth to find an outcome with which that the customer would be satisfied. More
by Maggi
Other Employees Tagged: Ben Wyler
February 16, 2019
Everyone was warm and friendly. I was very pleased with my visit here. Bob was extremely helpful and I love my Dodge Ram truck! It was very smooth driving on my way home. I was very pleased with my visit here. Bob was extremely helpful and I love my Dodge Ram truck! It was very smooth driving on my way home. More
by arlene52
Other Employees Tagged: Bob Baumgartner , Greg Baxter
February 12, 2019
Excellent Julie was by far the best automobile salesperson ive ever encountered. The atmosphere was not as intense as other dealerships I've been to. I will mos Julie was by far the best automobile salesperson ive ever encountered. The atmosphere was not as intense as other dealerships I've been to. I will most definitely recommend this place to family and friends More
by Wickaveli43
Other Employees Tagged: Julie Simonetti , Greg Baxter, Justin Bracken
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