Kim Hong | Page 3

Kimberly and Mark were such a great help in getting me the vehicle I wanted. I appreciate all the work they did. the vehicle I wanted. I appreciate all the work they did. More

by ELLIEDUQUE Verified Customer Verified Customer

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Kim Hong was great. She keeps us up to date when the vehicle was coming in. She keeps us up to date when the vehicle was coming in. More

by Caman01 Verified Customer Verified Customer

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Corwin Toyota - COS ""You gotta READ this one to the end"" What an 🏆EXCELLENT 🏆customer service oriented team in the SERVICE DEPT. Service Manager/ Warren Weimer Master Mech the end"" What an 🏆EXCELLENT 🏆customer service oriented team in the SERVICE DEPT. Service Manager/ Warren Weimer Master Mechanic/ Joseph Service.Advisor/Adam I had an ongoing mechanical problem which of.course always sucks. I received the most outstanding.... "over and above" Customer Service from Warren, Joseph, and Adam. Adam connected me with all.the help that was needed and updated me along the way. Warren took control to oversee the details, repairs and the completed work. He assured me that my car would be repaired properly. He advised that he would personally oversee the repairs throughout the process. He said he would test drive my car personally as well. JOSEPH MASTER MECHANIC who is also a MASTER of CUSTOMER CARE personalized time with me to identify the mechanical problems and and then completed the repairs. He is meticulous. He rode along with me on the test drives upon completion. He got in and out of my car and even under it as we pulled over many times while listening carefully. He knew that I was extremely worried about a long upcoming trip for any possible breakdowns. THEN.....GET THIS...He pulled out a pen and paper . He wrote down his OWN ph # and handed it to me. He said call ☎️ me if anything happens on your trip. WOW!!! WAIT. WHAT?? What just happened?? Yep. You read that right. He sure did. I'll never forget it. Of course this is not required of any employee. He spent a long time talking with me about the repairs and said he felt confident that my car was fixed. My car did run great on my 34 day trip. I never needed the ph#. Joseph....I don't think anyone can ever top that !!! Thank you so very much. You are a gem 💎 You are ALL truly appreciated. Thank you. 5 year customer Candace Barnes More

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Kim Hong was great. Preston not so much. The service work hasnot been completed yet. Scheduled for friday,we'll let u know next week. Preston not so much. The service work hasnot been completed yet. Scheduled for friday,we'll let u know next week. More

by CHARLESDOUGLAS Verified Customer Verified Customer

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I was taken advantage of, my disability was taken advantage of, and I'm still repairing the car they sold me 30 days later. They didn't disclose what they should've and kept me in the dark, costing m advantage of, and I'm still repairing the car they sold me 30 days later. They didn't disclose what they should've and kept me in the dark, costing me over $3500 AFTER I bought a supposed "Toyota certified used car". This place is garbage, and they've lost 3 customers that were loyal to these stores since 1999. I'm beyond disgusted. More

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Corwin Toyota is a new dealership to me. I was surprised at the selection of cars and the exceptional service I was provided. Bought a company truck from them and the service was quick and I was surprised at the selection of cars and the exceptional service I was provided. Bought a company truck from them and the service was quick and painless. Would go back for future vehicles. More

by BHIX100163 Verified Customer Verified Customer

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Kim did a great job. even when she was out sick she did her best to help me via text. I still have questions, and a concern or two so I need to make it back and talk to s even when she was out sick she did her best to help me via text. I still have questions, and a concern or two so I need to make it back and talk to someone but so far she's been great. More

by VICKY3 Verified Customer Verified Customer

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Kim at Corwin was amazing! She was super helpful making sure I got my dream 4runner!! She was super helpful making sure I got my dream 4runner!! More

by AMBER.EISLER Verified Customer Verified Customer

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I loved working with Jem and Kim. They both helped me so much, I couldn't be more satisfied with my first car and the experience that was streamlined, easy, and kind of fun. Kim reall They both helped me so much, I couldn't be more satisfied with my first car and the experience that was streamlined, easy, and kind of fun. Kim really made the entire trip. She worked incredibly hard to make sure that my needs were met. More

by FOSTERHEART98 Verified Customer Verified Customer

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My experience overall was really great - Kim was so helpful through the entire process. I’m very happy with my purchase. helpful through the entire process. I’m very happy with my purchase. More

by MAGGIEM Verified Customer Verified Customer

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