Kim Hausmann

Took my truck in for a re-occurring problem. They said it had to happen two times, and brought into their shop to be reviewed. Had this issue a year and a half ago. Told it was under warranty They said it had to happen two times, and brought into their shop to be reviewed. Had this issue a year and a half ago. Told it was under warranty for two years. They said its not the same issue. DEF heater sensor. Same issue! More

by SBurgdorf Verified Customer Verified Customer

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It took too long to determine what's wrong with my car. I decided to only do the oil change; thanks though. I decided to only do the oil change; thanks though. More

by ksturholdt Verified Customer Verified Customer

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Bryan Palmer was an absolute rock star he helped me get into my dream vehicle, made the entire experience incredible and I would highly recommend him and Jim Butler to anyone. into my dream vehicle, made the entire experience incredible and I would highly recommend him and Jim Butler to anyone. More

by tyler.pelosi Verified Customer Verified Customer

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The interaction, customer service and quality of work were all exceptional ! i have a 2011 Cadillac SRX that suffers from a lot of engineering "challenges" that are well known -- the Jim Butler team was were all exceptional ! i have a 2011 Cadillac SRX that suffers from a lot of engineering "challenges" that are well known -- the Jim Butler team was exceptionally helpful. More

by JAMIE.CORWIN Verified Customer Verified Customer

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At first my car was there for 10 days then to get a call from the dealership saying that my car was ready then to get there and nothing was done driving my car I had the same issue so instead of going back from the dealership saying that my car was ready then to get there and nothing was done driving my car I had the same issue so instead of going back to the dealership and acting a fool I went home to Cool off so I called the dealership and they said bring my car back so I did and my car 🚗 been running great 👍 More

by JC.MRCAINE66 Verified Customer Verified Customer

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Very professional and took care of checking out my Bolt EV. Everything was quick and easy. EV. Everything was quick and easy. More

by MikeH Verified Customer Verified Customer

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The service and advise they provided was outstanding! All aspects of the dealership and staff are excellent! All aspects of the dealership and staff are excellent! More

by smotley0616 Verified Customer Verified Customer

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GM parts take too long to be available resulting in extended down times for vehicle extended down times for vehicle More

by Dgierer Verified Customer Verified Customer

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First time using the service team at Jim Butler. Found everyone to be friendly and helpful from early morning drop off to pick up. Really like the tracking app that provides progress updates. Found everyone to be friendly and helpful from early morning drop off to pick up. Really like the tracking app that provides progress updates. More

by Kevin C. Carl Verified Customer Verified Customer

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Everything has been very simple. They've called with information, reminders, and helped answer any questions ive had. They've called with information, reminders, and helped answer any questions ive had. More

by kristinconway122 Verified Customer Verified Customer

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