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Kevin Russell
Kevin Russell | Page 8
Service Advisor
Guntersville Chevrolet
11982 US-431 Suite A
Guntersville, AL 35976
157 Reviews
Dealership Experience
3 yrs, 7 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
157 Reviews
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157 Reviews of Kevin Russell
Verified Customer
December 13, 2024
Awesome customer service; also, friendly and courteous. Kevin always takes great care of my truck. One of the services I needed takes some time, but the wait is no problem. While sitting inside all the st Kevin always takes great care of my truck. One of the services I needed takes some time, but the wait is no problem. While sitting inside all the staff that walks by always speaks and they are very nice. More
by darrellflores
Other Employees Tagged: David Scott, Bruce Moss
December 09, 2024
I have carried my truck multiple times for repairs and the problem was never fixed. I have also been in recently for an oil change and the oil filter was left so loose it leaked oil and the fender well wa the problem was never fixed. I have also been in recently for an oil change and the oil filter was left so loose it leaked oil and the fender well wasn't properly secured with fasteners after a fuel filter replacement. More
by Lee Bryant
December 08, 2024
I bought my car in April and paid for a warranty. My check engine light comes on last week of November. My gaskets and seals on crank case are already wore out. Mind you I've had the car for 8 months My check engine light comes on last week of November. My gaskets and seals on crank case are already wore out. Mind you I've had the car for 8 months. It's a 2020 year model. They say they serviced it in February when I bought it. They want to say my warranty doesn't cover it and charge me around $2,000. Come on. I won't buy another from here that's for sure. More
by ca5513chic
December 07, 2024
Excellent service deptsrtment. Came and got truck, fixed it brought it back the very same day so i could make my trip Came and got truck, fixed it brought it back the very same day so i could make my trip More
by cowboyx5
Other Employees Tagged: Jonathan Ramirez
November 23, 2024
Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More
by Oh_hiii
Other Employees Tagged: Jonathan Ramirez , Carleigh Bowen, Madison Russell
November 15, 2024
Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More
by vwgolfgti
Other Employees Tagged: Jonathan Ramirez, Aerial Cason, Maeghan Steeley , Carleigh Bowen, Chase Bowen, CJ Cowart, John Houston, Madison Russell, Juan Tzintzun
November 04, 2024
Helpful , courteous , friendly and Prompt . Craig always does what he says and gets back with you in a timely manner . Craig always does what he says and gets back with you in a timely manner . More
by JACKIE.KIRKLAND
Other Employees Tagged: Chris Nothdurft, Bruce Moss, Jonathan Ramirez, Craig Harris , Carleigh Bowen, John Houston
October 26, 2024
Kevin does an excellent job. Always pleased when I am able to work with him. Always pleased when I am able to work with him. More
by ANeSmith
Other Employees Tagged: David Scott
October 21, 2024
The dealer ship is good the salesmen are a little pushy but that goes with it the service is good but that goes with it the service is good More
by jcollins29
Other Employees Tagged: Moody Qattea, Jonathan Ramirez , Chase Bowen, John Houston, Tony Stovall
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