Kevin Russell

Beyond Excellent customer service and went the extra mile to help get my service taken care of to help get my service taken care of More

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Absolutely love this service department! The new process is awesome. I loved being able to approve or decline the recommended repairs from my phone and getting an inspection video from the t The new process is awesome. I loved being able to approve or decline the recommended repairs from my phone and getting an inspection video from the technician helped my understanding of all recommendations tremendously! They even vacuumed and washed my car for me at no extra charge. Such an awesome experience! More

by vwgti97 Verified Customer Verified Customer

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These people know how to treat you. I recommend them to everyone. Thanks Kevin. Thanks Chase and David for all you have done for us. I recommend them to everyone. Thanks Kevin. Thanks Chase and David for all you have done for us. More

by rfuqua Verified Customer Verified Customer

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Everyone at the dealership that I met was great. David, CJ and the service manager, I think his name was Craig was very nice. The only thing that was wrong was, whoever the clean up person is cove David, CJ and the service manager, I think his name was Craig was very nice. The only thing that was wrong was, whoever the clean up person is covered up a mess on the driver side floor board in/on the carpet and I found it when I was putting my personal items in the truck. Some may think this is nothing but when you’re selling nearly a $100,000.00 truck a good impression goes a long way. More

by randalltallent Verified Customer Verified Customer

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Kevin does a great job of finding time within the schedule to have my truck serviced. I’m much appreciative of the updates he provides throughout the process. schedule to have my truck serviced. I’m much appreciative of the updates he provides throughout the process. More

by ANeSmith Verified Customer Verified Customer

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One of my best truck purchasing experiences. No pressure, just good ole fashioned, great customer service. No pressure, just good ole fashioned, great customer service. More

by darrellflores Verified Customer Verified Customer

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Awesome dealership. Great staff, off the charts customer service. Knowledgeable and courteous team that works to provide ultimate customer satisfaction. They’ve been do Great staff, off the charts customer service. Knowledgeable and courteous team that works to provide ultimate customer satisfaction. They’ve been doing great service on my 2017 Silverado for years, only make sense that their team would find me the perfect 2025 Silverado. Thanks David Scott & team. More

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I’m very pleased with Guntersville Chevrolet service and all of the individuals I dealt with. all of the individuals I dealt with. More

by J Shirl Dollar Verified Customer Verified Customer

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Repair quote was close to final actual cost, technician completed job in a timely manner, repair warranty exceeds the ones from local specialty repair shops, service advisor and manager addressed any conce completed job in a timely manner, repair warranty exceeds the ones from local specialty repair shops, service advisor and manager addressed any concerns and answered questions without hesitation. More

by rmartin4063 Verified Customer Verified Customer

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No rental car assistance. I paid 48,000 for a vehicle that was under warranty and had to pay hundreds of dollars to rent a car. Didn’t get updates unless I asked for them. I paid 48,000 for a vehicle that was under warranty and had to pay hundreds of dollars to rent a car. Didn’t get updates unless I asked for them. More

by amanda.tidmore Verified Customer Verified Customer

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