Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9
119 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

19 yrs, 7 mos

Languages Spoken

English English

4.9

119 Reviews

Write a Review

119 Reviews of Kevin Russell

July 31, 2025

Dealership Rating
Employee Rating

Kevin in the service department did an amazing job. He was very helpful and professional. More

by melinda.snare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2025

Dealership Rating
Employee Rating

Great service department and fast. In and out fast. Communicated well throughout the service being performed. More

by ssegers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Guntersville Chevrolet responded

We're happy you found our staff so supportive during your experience at Guntersville Chevrolet. Your feedback means so much to us. Thank you for taking the time to let us know about your great experience. Have a great day!

July 11, 2025

Dealership Rating
Employee Rating

Plight knowledgeable courteous and helpful all of time. Nothing more to be added to my comment. Good afternoon More

by ejkbuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Jones

Jul 16, 2025

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

June 11, 2025

Dealership Rating
Employee Rating

They really do make you feel like family, quick service always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak More

by tinadatrailblazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're committed to changing the car-buying experience for the better!

June 08, 2025

Dealership Rating
Employee Rating

I requested the shuttle service when I made the appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t More

by Tmrogers333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (256) 787-3771 so we can assist you further.

June 06, 2025

Dealership Rating
Employee Rating

Craig & his team have made it their mission to keep me safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. More

by kbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Harris

Jun 11, 2025

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Craig and the team here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2025

Dealership Rating
Employee Rating

Good folks Good folks to do business with Real accommodating friendly, fast has a thorough knowledge of the equipment More

by JWALLS7030
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jun 04, 2025

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

May 18, 2025

Dealership Rating
Employee Rating

This was my first visit to the service department for an oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo More

by WLSHAPPELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2025

Dealership Rating
Employee Rating

Always treated me well. Been dealing with them for several years and everyone have been very attentive and helpful More

by skelley42446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Guntersville Chevrolet responded

Thank you for choosing Guntersville Chevrolet as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

May 11, 2025

Dealership Rating
Employee Rating

This dealership has the best customer service and the quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate More

by ghalebliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Jones

May 14, 2025

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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