Kevin Riggleman

Tri State Nissan responded

Hi Amber, thank you so much for taking the time to share your experience with us. While we’re truly sorry to hear there was some initial miscommunication between our service and rental departments, we’re grateful for your patience and understanding. We’re especially thrilled to hear that Kevin took such great care of you and kept you informed throughout the process—that kind of proactive communication is exactly what we strive for as part of our commitment to exceeding expectations. We’re always working to improve, and feedback like yours helps us grow. Thank you again for your trust and your thoughtful review—we look forward to providing an even smoother experience next time!

Tri State Nissan responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Kevin kept you well-informed throughout the process, even when there were challenges along the way. Clear communication is key to delivering exceptional service, and Kevin’s dedication to keeping you updated truly embodies our commitment to exceeding expectations. We appreciate your patience and understanding throughout the repair process. Our team strives to be problem solvers and provide honest, transparent service every step of the way. It's all part of building lasting relationships with our valued customers like you! Thanks again for your kind words and for choosing us. If you ever need anything in the future, don’t hesitate to reach out—we’re here to help!

Tri State Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that our team was friendly, helpful, and made sure to take care of your needs in a timely manner. Providing top-notch customer service is what we strive for every day, and knowing we delivered that for you means the world to us. We truly appreciate your support and look forward to serving you again in the future!

Tri State Nissan responded

Thank you so much for sharing your experience! We’re beyond grateful that Josh and Kevin were able to step in during such a stressful situation and turn things around for you. Being stranded in a remote area is never easy, and we’re thrilled that our team could provide not just a solution but also peace of mind. It’s our goal to go above and beyond for our customers, and your kind words truly mean the world to us. We’ll be sure to pass along your praise to Josh and Kevin—they’ll be thrilled to hear it! If you ever need anything in the future, we’re here for you. Safe travels, and thank you again for trusting us!

Tri State Nissan responded

Thank you for taking the time to leave a review! We truly appreciate your feedback, and we're happy to hear that your most recent visit was quicker than usual. We're always working to improve our service speed and efficiency, and it's great to know we met your expectations this time. We'll continue to work hard to make every visit as smooth and quick as possible. Thank you for choosing Tri-State Nissan!

Tri State Nissan responded

Thank you so much for your wonderful review! We're absolutely thrilled to hear that your experience at Tri-State Nissan in Winchester was so seamless and efficient. It’s fantastic to know that the issue was diagnosed and resolved on the spot! Our team—Kevin, Todd, Martin, Bob, Josh, and Skylar—will be excited to hear your kind words. We are truly committed to providing top-notch service and exceeding expectations, and your feedback is a true reflection of that. Thank you again for recommending us, and we look forward to serving you in the future!

Tri State Nissan responded

Thank you for your wonderful review! We're so glad to hear that you had an excellent experience with our team at Tri-State Nissan. It’s great to know that our staff, including Kevin, Todd, Martin, Bob, Josh, and Skylar, provided you with helpful, friendly, and efficient service. We always strive to make our services both fast and affordable, and your positive feedback motivates us to keep exceeding your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!

Tri State Nissan responded

Thank you, Jim, for taking the time to share your 5-star review! We're thrilled to hear that you enjoyed our fast and friendly service at Tri-State Nissan, even without an appointment. Providing convenience through extended service hours is just one of the ways we aim to exceed expectations. We also appreciate you highlighting Kevin Riggleman—our team takes pride in delivering efficient and transparent service. Thank you again for trusting us with your vehicle's care, and we look forward to serving you again in the future! Safe travels!

Tri State Nissan responded

Thank you for your kind words! We're thrilled to hear that our team’s knowledge and professionalism made such a positive impression. We'll be sure to share your appreciation with them! We're grateful for the opportunity to assist you and look forward to serving you again in the future. Thank you for choosing us!

Tri State Nissan responded

Thank you so much for your continued trust and loyalty to Tri-State Nissan over the past 10 years! It truly means the world to us to know that we've been your go-to service center for your Murano. We're especially thrilled to hear that Bob Pressler has taken such good care of you throughout the years. His professionalism, knowledge, and friendly demeanor are exactly what we strive for in delivering top-tier service to all our customers, and it’s wonderful to know that he’s made such a positive impact.