Kevin Rafeek

I feel that Kevin, my service writer, and Ray, the technician that worked on my car, tried very hard to take good care of my problem and me. technician that worked on my car, tried very hard to take good care of my problem and me. More

by DGorbett Verified Customer Verified Customer

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Working with Cisco and his team is always pleasant. They keep me informed through the process They keep me informed through the process More

by Sharlikamason Verified Customer Verified Customer

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Kevin always welcomes me by name and makes my visit enjoyable. Takes care of my car service in every way. enjoyable. Takes care of my car service in every way. More

by Pbrutledge16 Verified Customer Verified Customer

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Service was good. Kevin was very kind and knowledgeable. I will ask for him on our next visit. Kevin was very kind and knowledgeable. I will ask for him on our next visit. More

by RTODD6454 Verified Customer Verified Customer

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I have been dealing with this dealership since purchasing my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for s my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for standard service under a pre purchased maintenance agreement I was advised after the work was completed that the agreement had expired and I needed to pay for the service. Even though I was given discounts I still ended paying over $100 for what I believed was prepaid. I will not be returning to this dealership other than for a recall matter which had been open for almost a year. More

by jbittenbring Verified Customer Verified Customer

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My service consultant Kevin was polite and professional, I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. More

by outtamind Verified Customer Verified Customer

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Customer service was awesome, love the coffee bar and the wait was pleasant. Good visit wait was pleasant. Good visit More

by lewishamp2 Verified Customer Verified Customer

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Very quick service and the man who checked me out is always so friendly and personable. He is welcoming and a breath of fresh air. always so friendly and personable. He is welcoming and a breath of fresh air. More

by brownalf1 Verified Customer Verified Customer

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Kevin was very courteous and prompt with my service. Did not try to sell unnecessary services. Did not try to sell unnecessary services. More

by ejtmlt01 Verified Customer Verified Customer

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I have always been very satisfied with the service at the Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service department. More

by HWALTHALL Verified Customer Verified Customer

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