Kevin Rafeek | Page 18

I would not go anywhere else for my vehicle. They are always happy and informative about the work. Thank You for always being there to keep my vertices running They are always happy and informative about the work. Thank You for always being there to keep my vertices running More

by H1100 Verified Customer Verified Customer

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Most honest and reliable dealer maintenance I have ever seen. Top quality personalized service. Kevin Rafeek is absolutely the best! seen. Top quality personalized service. Kevin Rafeek is absolutely the best! More

by schlos8 Verified Customer Verified Customer

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Kevin and the service team always go above my expectations. They were able to diagnose the issue quickly and even provided a loaner car while the work was performed so I did not miss work expectations. They were able to diagnose the issue quickly and even provided a loaner car while the work was performed so I did not miss work More

by amgcdr77 Verified Customer Verified Customer

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Until now I have trusted Southern Acura of Newport News to service my Acura someone rambled through my belongings stole a $2,000 bracelet I had on a zip lock bag to get clasp fixed. When I called the servi to service my Acura someone rambled through my belongings stole a $2,000 bracelet I had on a zip lock bag to get clasp fixed. When I called the service department they said the found the zip lock bag but no bracelet calling corporate tomorrow I need answers and my bracelet. More

by ELSIEB0413 Verified Customer Verified Customer

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Having maintenance writers have to do the write-ups in a VERY COLD temporary shack to work with customers is disrespectful to the employees and, in a much lesser extent, the customers. I asked about adding VERY COLD temporary shack to work with customers is disrespectful to the employees and, in a much lesser extent, the customers. I asked about adding a radiant heater to help. The maintenance writers tried, but the electric wiring couldn't support it. It tripped the circuit breaker. More

by John & Gail M. Verified Customer Verified Customer

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I love acura dealership they are amazing get the work done in a timely manner great work done. done in a timely manner great work done. More

by bettygore224 Verified Customer Verified Customer

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The service folks at Southern ACURA are always knowledgeable and professional. The wait times are reasonable and attention to detail is remarkable. Thanks for the excellent customer service! knowledgeable and professional. The wait times are reasonable and attention to detail is remarkable. Thanks for the excellent customer service! More

by doddmoni Verified Customer Verified Customer

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Best dealership in Virginia in terms of customer service They go above and beyond in customer service and support They go above and beyond in customer service and support More

by kaundaz50 Verified Customer Verified Customer

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Service department is always very efficient, friendly, and professional. Never have any issues or questions. Everything's really straightforward especially with the summary email and video at the end. and professional. Never have any issues or questions. Everything's really straightforward especially with the summary email and video at the end. More

by tball080 Verified Customer Verified Customer

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All in all very satisfied. We would recommend Southern Acura for both service and purchase of a car. We would recommend Southern Acura for both service and purchase of a car. More

by jandakoch Verified Customer Verified Customer

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