Kevin Rafeek

Ckean,,customer service ,is great, service is done in a timely matter,price is affordable ,consultant keep you inform about the service thats beig performed on your vehicle , timely matter,price is affordable ,consultant keep you inform about the service thats beig performed on your vehicle , More

by ladetee60 Verified Customer Verified Customer

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My service was good, the dealership is nicely kept, the staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I dislike it and it will cause me to shop around. I realize the economy is tough but it is tough on your customers as well. In a society where we were almost forced into a cashless society now we are bringing penalized for paying with a card? I guess we can all back to writing checks and the dealership can go back to paying employees to process the paper checks and incur the risk of bad checks. I guess we will wait and see how it works out. In the meantime time I will not pay pay a CC fee. More

by Pam Bickel Verified Customer Verified Customer

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Kevin and the team at Southern Acura were able to work around my busy schedule and get me into a time that was convenient for me. They serviced my vehicle and provided a comprehensive list of things to ke around my busy schedule and get me into a time that was convenient for me. They serviced my vehicle and provided a comprehensive list of things to keep an eye on. They were able to get my vehicles serviced by Matt who is a wonderful mechanic that I trust and have gotten my work done by for years. Thank you all for taking care of us and our vehicles. More

by Nick Raimondi Verified Customer Verified Customer

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Service was good and on time:-) Service was explained with courtesy, also the charges were explained. with courtesy, also the charges were explained. More

by 5860alicia Verified Customer Verified Customer

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Great service and recommendations to keep my Acura in good condition. Quick service after arriving. good condition. Quick service after arriving. More

by MARK7983 Verified Customer Verified Customer

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I love going to Southern Acura Newport News great people and great hospitality. I will highly recommend Southern Acura Newport News to anyone. and great hospitality. I will highly recommend Southern Acura Newport News to anyone. More

by djboyce22 Verified Customer Verified Customer

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Everyone that I've met at Southern Acura is friendly and very helpful. They feel more like family than a dealership. I highly recommend them! very helpful. They feel more like family than a dealership. I highly recommend them! More

by Lsupplee Verified Customer Verified Customer

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Kevin has Great Customer service skills, makes me understand what I need to know about my vehicle. understand what I need to know about my vehicle. More

by Osheliac66 Verified Customer Verified Customer

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Kevin is the best! ! He explains everything and keeps me informed of what is going on and does an amazing job ! He explains everything and keeps me informed of what is going on and does an amazing job More

by mdsproperties Verified Customer Verified Customer

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Excellent and quick yet thorough service! Was surprised how quickly they were able to get my car back to me Was surprised how quickly they were able to get my car back to me More

by narocarrington Verified Customer Verified Customer

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