Kevin Rafeek

Very professional, helped me out quickly and got me on my way No More words.... way No More words.... More

by Phildyr.flash15 Verified Customer Verified Customer

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I recently brought my Acura Integra to Southern Acura Newport News for a steering gearbox replacement, and the experience was exceptional from start to finish. The service team, especially Kevin and Cisc Newport News for a steering gearbox replacement, and the experience was exceptional from start to finish. The service team, especially Kevin and Cisco, was professional, knowledgeable, and incredibly accommodating. They kept me updated throughout the entire process and ensured my vehicle was ready on the stated completion date. It’s clear that the service advisors take pride in their work and truly care about their customers. Not to mention, this was all accomplished as the service team was re-transitioning back to their original dealership location! More

by Zip Verified Customer Verified Customer

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Kevin is professionalism and very helpful, I appreciate the great service! Thank you very much! the great service! Thank you very much! More

by j Verified Customer Verified Customer

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Always excellent customer service. Kevin is a very dependable and reliable service agent. caring,honest I am done Kevin is a very dependable and reliable service agent. caring,honest I am done More

by ginabjones256 Verified Customer Verified Customer

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Kevin is knowledgeable and helpful. The service was quick, efficient and thorough. I have come to expect excellent service from Kevin and the team. The service was quick, efficient and thorough. I have come to expect excellent service from Kevin and the team. More

by squizz457 Verified Customer Verified Customer

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The staff was very professional and knowledgeable about what I needed. I'm glad that Kevin was able to get me in. what I needed. I'm glad that Kevin was able to get me in. More

by Brembydome Verified Customer Verified Customer

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Southern Acura Newport News has an Amazing Service Department. Kevin and CiCi are wonderful to work with. Let’s not forget the mechanics also do an excellent job. I will definitely refer Southern Acur Department. Kevin and CiCi are wonderful to work with. Let’s not forget the mechanics also do an excellent job. I will definitely refer Southern Acura Newport News to family. Thank YOU!! Ps. I’m a first time Acura MDX owner! Love my MDX!! More

by Lisa Clark Verified Customer Verified Customer

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The staff is friendly and accommodating They are transparent about vehicle issues and what needs immediate attention and what could for future service. transparent about vehicle issues and what needs immediate attention and what could for future service. More

by kmhttpc Verified Customer Verified Customer

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I've been going to Hall Acura before it became Southern and will continue my patronage since they haven't sacrificed their service and value. I specifically love Kevin for his superior customer service- th and will continue my patronage since they haven't sacrificed their service and value. I specifically love Kevin for his superior customer service- they are honest, professional and respectful. More

by Sarah D Verified Customer Verified Customer

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The level of customer support was unlike any I had experienced before at other dealerships. experienced before at other dealerships. More

by JANDBSCOTT Verified Customer Verified Customer

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