Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
700 Reviews
4.9

700 Reviews

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700 Reviews of Kevin Rafeek

January 23, 2026

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Employee Rating

Everyone was friendly, clean restrooms, answered my questions in detail. Smiles on everyone's faces! Bravo! ?? More

by tlsnlls
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

January 22, 2026

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Excellent service. Explained service needs well. Worked quickly, so I didn't miss another appointment. Let me know about future repairs so I could be prepared. Supplied More

by ckwholmes
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Jan 22, 2026

ckwholmes responded

Thanks again to Kevin!

January 19, 2026

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Kevin and his coworkers offer great customer friendly service They describe the issue in understandable terms More

by Tonyleisha
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

January 17, 2026

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Very effective and kind Timely service and people work there are nice Will come again More

by Liuhewegather
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

January 17, 2026

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Friendly, knowledgeable, organized, considerate, helpful, pleasant, available, and understanding of our needs during the service. More

by k.a.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

January 15, 2026

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I have always had reliable service at Southern Acura. Kevin always treats me with respect. Ha explains what needs to be done and how the issue will be resolved. I will continue to bring my RDX to S More

by Irishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2026

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Friendly and helpful. They cared about me as an Acura owner, not just another customer. More

by pharmdog
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

January 15, 2026

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Good experience. Service was done in a timely manner. Did not have a long wait. More

by BONDME930
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

January 14, 2026

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Great experience. He was able to reset my Android Auto and I'm completely satisfied with their work. More

by nicolestewart844
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Jan 14, 2026

nicolestewart844 responded

Great work and I love receiving the videos from the mechanic explaining the work they performed. It adds that special touch to the car service. Thank you for all that you do!

January 11, 2026

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Kevin and the crew always complete work on my RDX flawlessly I trust all their work More

by Debragconrad
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

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