Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News
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Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
188 Reviews
4.9

188 Reviews

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188 Reviews of Kevin Rafeek

January 01, 2025

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Employee Rating

Excellent Service! Personnel are confident and friendly. Would definitely recommend the dealership to family and friends. More

by hwrandall
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Recommend Dealer
Yes

January 01, 2025

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I’ve had my suv serviced here since I purchased it in 2018 when it was Hall. The service staff has always been friendly and professional! More

by THREETCHA1
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Recommend Dealer
Yes

December 31, 2024

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Kevin greeted me with a smile, by name. My service was done to my satisfaction in a reasonable time frame as promised. I will continue bringing my vehicles to Southern Acura. More

by Irishman
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Recommend Dealer
Yes

December 30, 2024

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I have been coming to this dealership for many years, and was once again pleased with my experience. More

by MARY95
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Recommend Dealer
Yes

December 28, 2024

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Good customer service. It was very easy to schedule an appointment online and my vehicle was serviced on-time. More

by DONQ_MILLER
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Jessica Goodale

December 28, 2024

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Kevin was awesome kept me informed customer service was phenomenal, courtesy outstanding service thank you Kevin More

by fleming_robin
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

December 28, 2024

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My service advisor customer service was excellent. The car felt so much better after the tire rotation. More

by Brembydome
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Recommend Dealer
Yes

December 28, 2024

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I have taken my car to this location for years and have always had excellent service! I would recommend you experiencing the difference. Customer for life. More

by ray711241
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Berna Aguirre

December 28, 2024

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I had no appointment and they serviced my MDX with little waiting and performed what needed to be done in reasonable time. More

by Mange dog
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Recommend Dealer
Yes

December 24, 2024

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Outstanding service and customer service . Mr. Cisco Lugo did a great job booking an appointment for me. More

by ODRA7290
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Berna Aguirre

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