Kevin Leahy

Absolutely terrible experience. From the moment I walked in, the staff at Chrysler CDJR were rude, dismissive, and completely uninterested in helping. I came in with a serious issue From the moment I walked in, the staff at Chrysler CDJR were rude, dismissive, and completely uninterested in helping. I came in with a serious issue with my car, and instead of offering support, they immediately blamed me for everything and made no effort to help—not even for a second. I left feeling angry and disrespected. Thankfully, I went to Brooklyn CDJR and the difference was night and day—they were friendly, listened to me, and fixed the issue under warranty without a problem. I’ll never go back to the first location again. More

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Very satisfied with the service department. I purchased my 2021 Jeep Renegade and bring it to them for regular service. All of the advisers, valet’s, and mechanics that I’ve had contact with ha I purchased my 2021 Jeep Renegade and bring it to them for regular service. All of the advisers, valet’s, and mechanics that I’ve had contact with have been respectful, informative, and appreciative of my business. More

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Great service and great people, service department was very helpful.. got a great deal on my gladiator..very happy very helpful.. got a great deal on my gladiator..very happy More

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friendly service. quick turn around time and would reconmmend dealership to other friends who own jeeps. quick turn around time and would reconmmend dealership to other friends who own jeeps. More

by kjstap64 Verified Customer Verified Customer

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Went for an oil change and oil filter never installed. Oil all over driveway, and lucky i did not ruin my engine. Will never return. Oil all over driveway, and lucky i did not ruin my engine. Will never return. More

by LOULOTITO63 Verified Customer Verified Customer

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Very pleasant staff. Work was done within time stayed. Nice clean waiting room with complimentary drinks and snacks! Work was done within time stayed. Nice clean waiting room with complimentary drinks and snacks! More

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Like always very good service , the tire protection program is awesome I recommend to everyone is worthy and Rockland Chrysler Dodge Jeep RAM helps you right away , thanks! program is awesome I recommend to everyone is worthy and Rockland Chrysler Dodge Jeep RAM helps you right away , thanks! More

by themu14 Verified Customer Verified Customer

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Kevin my service agent was great, He Took my car immediately and was able to do the oil change and inspection in a timely fashion. Love the service waiting area always a pleasure to wait for me car. immediately and was able to do the oil change and inspection in a timely fashion. Love the service waiting area always a pleasure to wait for me car. More

by RBGDJC Verified Customer Verified Customer

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On my last visit I did an oil change, 75K service, A/C recharge, changed tires and addressed suspension noises thru Max Care contract and also pointed out that my phone still disconnects from CarPlay even recharge, changed tires and addressed suspension noises thru Max Care contract and also pointed out that my phone still disconnects from CarPlay even though my radio was replaced in the past at Rockland CJDR. Had to bring my vehicle back two times to re-balance the tires, steering wheel was off-center My steering wheel is still shaking on the curves, steering column is making squeaky noises. Suspension makes noises worse than before. A/C is making hissing noises which it did not before. My phone still disconnects from CarPlay. Feel that I brought you a vehicle with 76K miles and got it back with 150K miles. More

by ylupachov Verified Customer Verified Customer

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Kevin was very transparent and helpful in getting the repairs completed promptly. He kept me informed and made the process of getting a rental seamless. repairs completed promptly. He kept me informed and made the process of getting a rental seamless. More

by VBREWSTER219 Verified Customer Verified Customer

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