Maria Capello
Maria Capello at Rockland Chrysler Dodge Jeep RAM

Maria Capello

Customer Relations Manager

Rockland Chrysler Dodge Jeep RAM

60 NY-304
Nanuet, NY 10954

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4.0
329 Reviews
4.0

329 Reviews

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329 Reviews of Maria Capello

August 23, 2026

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Employee Rating

Had an issue with a warranty repair, they stated that they can't cover it and said there was nothing they can do to help the situation. More

by Rick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

August 22, 2026

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Fast check-in process, great waiting room. Professional care.thx for your service..I'll recommend More

by menachem13
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Del Cristo

Aug 22, 2026

Rockland Chrysler Dodge Jeep RAM responded

Thank you for recognizing our check-in process and waiting room. We appreciate your recommendation of Rockland Chrysler Dodge Jeep Ram. Your feedback is valued.

August 13, 2026

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Bad experience regarding a safety defect which is still not resolved. Also, I waited outside for 45 minutes in 90deg heat waiting for my car to be brought up. More

by mondoblu0546
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Danny Mott

Aug 19, 2026

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your feedback. I would like the opportunity to speak with you about your experience with our Service Department regarding your vehicle and the service received, as well as the wait time you encountered. Please reach out to me directly at your earliest convenience. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

August 10, 2026

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Excellent and Fast assistance, they were helpful from the start to finish of my service and had a nice waiting area More

by conor5
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Del Cristo

Aug 10, 2026

Rockland Chrysler Dodge Jeep RAM responded

Thank you for recognizing our helpful team and comfortable waiting area. We appreciate your feedback about your service experience at Rockland Chrysler Dodge Jeep Ram.

August 06, 2026

Dealership Rating
Employee Rating

Amazing staff and wonderful selection of Jeeps to choose from- Brandon and Mike (rest of the team) made it so easy and hassle free! Will be back for my next Jeep :) More

by ALEXUSSTAMOULARAS
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Ruiz, Mike

Aug 06, 2026

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with our team at Rockland Chrysler Dodge Jeep Ram. We're glad to hear the selection and service met your expectations. We appreciate your feedback and look forward to assisting you again.

August 05, 2026

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Employee Rating

Nicole and Maria were great. Nicole was awesome. She listened and got the work done More

by Luism728
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole

Aug 05, 2026

Rockland Chrysler Dodge Jeep RAM responded

Thank you for recognizing our team at Rockland Chrysler Dodge Jeep Ram. We appreciate your feedback.

August 01, 2026

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Employee Rating

Excellent service, Fast efficient service, with a smile. they always take good care of my car! More

by nicolinap17
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Del Cristo

Aug 02, 2026

Rockland Chrysler Dodge Jeep RAM responded

Thank you for recognizing our fast and efficient service. We appreciate your trust in Rockland Chrysler Dodge Jeep Ram to care for your car.

July 31, 2026

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Employee Rating

Brendan was knowledgeable and thorough with my issues. Communication was top notch and kept me well informed throughout the process More

by LOUDASILVA83
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback about our team's communication and thoroughness. Thank you for choosing Rockland Chrysler Dodge Jeep Ram.

July 29, 2026

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Excellent customer service and a great staff! Everyone was friendly, professional, and made the entire car-buying process smooth and stress-free. They answered all my questions, kept me informed, More

by Donte Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our team's service. We appreciate your recommendation of Rockland Chrysler Dodge Jeep Ram. Your feedback means a lot to us.

July 25, 2026

Dealership Rating
Employee Rating

Will continue for regular maintenance but they grossly misdiagnosed a problem and tried to have us very prematurely replace tires that have 20k miles left on them. They made no mention of a warranty, offe More

by fred.russenberger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2026

Rockland Chrysler Dodge Jeep RAM responded

Hello Fred, We value customer satisfaction and appreciate you taking the time to share your experience. I would like the opportunity to discuss your visit with our Service Department regarding the diagnostics of your vehicle and the customer care you received. Please give us a call at a time that is best for you. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

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