The repair staff made me feel warm and safe.
I appreciate the attention and honesty
I appreciate the attention and honesty
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by ALEX@AGARFIELD.COM
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
Thank you for sharing your experience with our repair team at Rockland Chrysler Dodge Jeep Ram. We’re glad you felt comfortable and valued our honesty.
Amazing dealership, service department did a fantastic
job servicing my vehicle. They are the best!
job servicing my vehicle. They are the best!
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by EMEJIA123
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
Thank you for your kind words about Rockland Chrysler Dodge Jeep Ram. We're pleased our service department met your expectations.
Absolutely outstanding service—friendly, efficient, and
truly caring staff. I always trust them with my car!
truly caring staff. I always trust them with my car!
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by peter marsella
Service Price Transparency
Jun 22, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
Thank you for trusting Rockland Chrysler Dodge Jeep Ram with your car. We're glad to hear our team has earned your confidence.
Very satisfied with the service department.
I purchased my 2021 Jeep Renegade and bring it to them for regular service. All of the advisers, valet’s, and mechanics that I’ve had contact with ha
I purchased my 2021 Jeep Renegade and bring it to them for regular service. All of the advisers, valet’s, and mechanics that I’ve had contact with have been respectful, informative, and appreciative of my business.
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by Jeffreydstahl
Service Price Transparency
Jun 16, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
We're pleased to hear that you're satisfied with our service department and your 2021 Jeep Renegade. Our team appreciates your business and looks forward to assisting you again at Rockland Chrysler Dodge Jeep Ram.
Absolutely terrible experience.
From the moment I walked in, the staff at Chrysler CDJR were rude, dismissive, and completely uninterested in helping. I came in with a serious issue
From the moment I walked in, the staff at Chrysler CDJR were rude, dismissive, and completely uninterested in helping. I came in with a serious issue with my car, and instead of offering support, they immediately blamed me for everything and made no effort to help—not even for a second. I left feeling angry and disrespected. Thankfully, I went to Brooklyn CDJR and the difference was night and day—they were friendly, listened to me, and fixed the issue under warranty without a problem. I’ll never go back to the first location again.
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by Eil Safern
Service Price Transparency
Jun 16, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
Hello Eil,
Your feedback is important to us, and I would appreciate the opportunity to speak with you about the level of customer care you received from our Service Team during your recent visit. Please reach out to me directly at your earliest convenience.
Thank you,
Maria Capello
Customer Relations Manager
(845) 405-7698
Great service and great people, service department was
very helpful.. got a great deal on my gladiator..very happy
very helpful.. got a great deal on my gladiator..very happy
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by Manolojuelz
Service Price Transparency
Jun 16, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
Thank you for your kind words. We're pleased to hear that our Service Department at Rockland Chrysler Dodge Jeep Ram met your needs and that you're happy with your Gladiator deal. All the best!
friendly service.
quick turn around time and would reconmmend dealership to other friends who own jeeps.
quick turn around time and would reconmmend dealership to other friends who own jeeps.
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by kjstap64
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
Thanks for recommending Rockland Chrysler Dodge Jeep Ram to your friends. We appreciate the kind words about our quick service.
Went for an oil change and oil filter never installed.
Oil all over driveway, and lucky i did not ruin my engine. Will never return.
Oil all over driveway, and lucky i did not ruin my engine. Will never return.
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by LOULOTITO63
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
Our Service Department stands by our integrity and transparency while providing services to our customers. Your daughter came in for an oil change on May 27th. You advised our Service Department days later, claiming an alleged oil leak. We immediately offered to recheck the vehicle, redo the oil change, and clean it as a good faith gesture. However, you never came in as discussed, but you did contact us days later only to chastise us again. When asked why you didn’t come in or call, you advised that you had taken the car to your own mechanic. If there was truly no oil filter installed, it’s unlikely the car would’ve made it to your home from our location, without immediate failure. This important detail is something your trusted mechanic should have explained. I want to stress that you did not give us the opportunity to verify such a major claim, and that decision is entirely on you. We will continue serving our customers with honesty and transparency, and we wish the same experience for you at your new service center.
Maria Capello
Customer Relations Manager
Rockland Chrysler Jeep Dodge Ram
Direct: 845-405-7698
Very pleasant staff.
Work was done within time stayed. Nice clean waiting room with complimentary drinks and snacks!
Work was done within time stayed. Nice clean waiting room with complimentary drinks and snacks!
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by fishonline27
Service Price Transparency
Jun 05, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
We're grateful for your positive feedback and glad you enjoyed the waiting room and our team's efforts at Rockland Chrysler Dodge Jeep Ram.
Like always very good service , the tire protection
program is awesome I recommend to everyone is worthy and Rockland Chrysler Dodge Jeep RAM helps you right away , thanks!
program is awesome I recommend to everyone is worthy and Rockland Chrysler Dodge Jeep RAM helps you right away , thanks!
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by themu14
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Rockland Chrysler Dodge Jeep RAM responded
Thank you for recommending the tire protection program. We're glad to offer quick assistance here at Rockland Chrysler Dodge Jeep Ram.