Kevin Leahy

Very pleasant staff. Work was done within time stayed. Nice clean waiting room with complimentary drinks and snacks! Work was done within time stayed. Nice clean waiting room with complimentary drinks and snacks! More

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Like always very good service , the tire protection program is awesome I recommend to everyone is worthy and Rockland Chrysler Dodge Jeep RAM helps you right away , thanks! program is awesome I recommend to everyone is worthy and Rockland Chrysler Dodge Jeep RAM helps you right away , thanks! More

by themu14 Verified Customer Verified Customer

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Kevin my service agent was great, He Took my car immediately and was able to do the oil change and inspection in a timely fashion. Love the service waiting area always a pleasure to wait for me car. immediately and was able to do the oil change and inspection in a timely fashion. Love the service waiting area always a pleasure to wait for me car. More

by RBGDJC Verified Customer Verified Customer

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On my last visit I did an oil change, 75K service, A/C recharge, changed tires and addressed suspension noises thru Max Care contract and also pointed out that my phone still disconnects from CarPlay even recharge, changed tires and addressed suspension noises thru Max Care contract and also pointed out that my phone still disconnects from CarPlay even though my radio was replaced in the past at Rockland CJDR. Had to bring my vehicle back two times to re-balance the tires, steering wheel was off-center My steering wheel is still shaking on the curves, steering column is making squeaky noises. Suspension makes noises worse than before. A/C is making hissing noises which it did not before. My phone still disconnects from CarPlay. Feel that I brought you a vehicle with 76K miles and got it back with 150K miles. More

by ylupachov Verified Customer Verified Customer

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Kevin was very transparent and helpful in getting the repairs completed promptly. He kept me informed and made the process of getting a rental seamless. repairs completed promptly. He kept me informed and made the process of getting a rental seamless. More

by VBREWSTER219 Verified Customer Verified Customer

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Very professional staff willing to answer all questions. Highly recommend this particular dealer ship excellent Highly recommend this particular dealer ship excellent More

by Mc1016 Verified Customer Verified Customer

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Kevin has been my service advisor on multiple occasions. He is always professional. He respects the customer’s choices regarding optional services. Communicates clearly. Keeps me posted regarding the status He is always professional. He respects the customer’s choices regarding optional services. Communicates clearly. Keeps me posted regarding the status of my vehicle. I find the service department tries to handle repairs as quickly as possible. I recommend this dealership and I recommend working with Kevin for your service needs. More

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Every experience I have with this service department is a nightmare. They take my car from me for days on end with no communication. This is our family car (family of 5) and I can't get my kids to school/ac nightmare. They take my car from me for days on end with no communication. This is our family car (family of 5) and I can't get my kids to school/activities without it. Why would a dealership contact me about my service appointment and tell me I could move it to a sooner time, only to suddenly be so backed up that they have to hold my car for half a week, provide zero loaner car, and tell me that if I want my car back I have to pay the $300 diagnostic fee? I will never return to this service center and I will never buy a Chrysler again. More

by EAFMARINE Verified Customer Verified Customer

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Worst experience I've ever had at a dealership. Horrible service, no return phone calls. And this is the second time there was more wrong with the car than when I dropped it off. It took 6 days of Horrible service, no return phone calls. And this is the second time there was more wrong with the car than when I dropped it off. It took 6 days of "diagnosing" to find out it was a bad spark plug. Which is what I was already told by the guy at AutoZone for free. But this was going to cost me $1,600 not including the $600 to fix something that wasn't broken when I gave it to them. More

by BMYAGA Verified Customer Verified Customer

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Kevin is the ultimate professional, respectful of my needs and time, so courteous. He’s 100% the best! needs and time, so courteous. He’s 100% the best! More

by TARAL258 Verified Customer Verified Customer

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