Kevin Konek | Page 6

Kevin is great. Always goes above and beyond to have repairs and service completed quickly and provides updates throughout the process. Always goes above and beyond to have repairs and service completed quickly and provides updates throughout the process. More

by STACIEBRUCE16 Verified Customer Verified Customer

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The service advisor was outstanding. I was worried about getting my Ford F150 service being from another state and he went out of his way to make sure I got what I needed. I was worried about getting my Ford F150 service being from another state and he went out of his way to make sure I got what I needed. More

by miles11 Verified Customer Verified Customer

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It took 8 hrs to finish when my appt was 9 am…. . just inspection oil change and tires rotated. Too long! . just inspection oil change and tires rotated. Too long! More

by SGREGG2 Verified Customer Verified Customer

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Kevin Konec has always provided excellent service for our vehicles He is the reason we bought our Lincoln knowing he would take care of the service for us. vehicles He is the reason we bought our Lincoln knowing he would take care of the service for us. More

by Sandy Verified Customer Verified Customer

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Kevin in the service department was extremely helpful. I was traveling with my family to Florida when an unexpected situation occurred with my car. I found your dealership and walked in and told Kevin abo I was traveling with my family to Florida when an unexpected situation occurred with my car. I found your dealership and walked in and told Kevin about my dilemma and he did everything possible to ease our situation. We weren’t able to totally correct the problem but enough was done to get us back on the road. Kelly the receptionist was also very nice as we had our dog with us during this trip and she was very helpful in making sure we had everything we needed during this frustrating time. More

by RONLLOYDJR Verified Customer Verified Customer

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Kevin is a great service advisor. He keeps you informed on every action taken and checks with you before proceeding on recommendations. He keeps you informed on every action taken and checks with you before proceeding on recommendations. More

by MRJK322 Verified Customer Verified Customer

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Kevin Konek helped me out with a set of new tires, new rear brakes and some other repairs. Very open communication. I will keep taking my truck back to Washington Ford for service. They are a top notch rear brakes and some other repairs. Very open communication. I will keep taking my truck back to Washington Ford for service. They are a top notch organization! More

by COACHROB.MARRISON Verified Customer Verified Customer

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Service advisor Kevin Konek is a huge benefit to Washington Ford! He has ALWAYS treated me well & made sure my Escape was serviced perfectly! Washington Ford! He has ALWAYS treated me well & made sure my Escape was serviced perfectly! More

by CARROLLTWPPOLICE Verified Customer Verified Customer

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The service itself was very good. Andrea kept me abreast of the entire process from check in to the completion of the inspection. The mechanics did a great job of getting my car inspe Andrea kept me abreast of the entire process from check in to the completion of the inspection. The mechanics did a great job of getting my car inspected and oil change+. My two issues with this department were: 1) When I called to schedule my appointment, the female service rep (not Andrea) was very curt and short with me on the phone. As soon as she scheduled my appointment time, she immediately hung up the phone. 2) When I went to pick up my vehicle, the parking spot where they said the vehicle was supposed to be, there was another vehicle parked into that spot. After personally checking the next 2 rows of vehicles, I returned to the cashiers office and informed the young lady that my car is not where she said it was (she got the spot off of the paperwork that was given to her). She looked flustered and did not know what to do. Fortunately a salesman was there, took my keys and had one of the mechanics look for my car. Approximately 10-15 minutes later, the mechanic appeared with my vehicle. More

by CHRISDJN Verified Customer Verified Customer

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It is very easy to schedule service. The employees are polite and very helpful. They provided a shuttle to my place of work and delivered the vehicle when service was completed. The employees are polite and very helpful. They provided a shuttle to my place of work and delivered the vehicle when service was completed. More

by JHOFRICHTER4869 Verified Customer Verified Customer

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