Kevin Konek | Page 4

Home pickup scheduled for 8:15am, then changed to 9am on app. Given no updates or reason for delay. Called to complain at 9:45am and was given a non answer about times being 'guidelines' which was not state app. Given no updates or reason for delay. Called to complain at 9:45am and was given a non answer about times being 'guidelines' which was not stated anywhere. Driver finally arrived at 10:30am. Clear your whole morning and don't believe the app times. More

by THEATERMAKER Verified Customer Verified Customer

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Very professional. I would recommend them to anybody. Kevin the service advisor was a great help. I would recommend them to anybody. Kevin the service advisor was a great help. More

by KEITHATWELL Verified Customer Verified Customer

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Kevin is great. Always goes above and beyond to have repairs and service completed quickly and provides updates throughout the process. Always goes above and beyond to have repairs and service completed quickly and provides updates throughout the process. More

by STACIEBRUCE16 Verified Customer Verified Customer

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The service advisor was outstanding. I was worried about getting my Ford F150 service being from another state and he went out of his way to make sure I got what I needed. I was worried about getting my Ford F150 service being from another state and he went out of his way to make sure I got what I needed. More

by miles11 Verified Customer Verified Customer

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It took 8 hrs to finish when my appt was 9 am…. . just inspection oil change and tires rotated. Too long! . just inspection oil change and tires rotated. Too long! More

by SGREGG2 Verified Customer Verified Customer

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Kevin Konec has always provided excellent service for our vehicles He is the reason we bought our Lincoln knowing he would take care of the service for us. vehicles He is the reason we bought our Lincoln knowing he would take care of the service for us. More

by Sandy Verified Customer Verified Customer

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Kevin in the service department was extremely helpful. I was traveling with my family to Florida when an unexpected situation occurred with my car. I found your dealership and walked in and told Kevin abo I was traveling with my family to Florida when an unexpected situation occurred with my car. I found your dealership and walked in and told Kevin about my dilemma and he did everything possible to ease our situation. We weren’t able to totally correct the problem but enough was done to get us back on the road. Kelly the receptionist was also very nice as we had our dog with us during this trip and she was very helpful in making sure we had everything we needed during this frustrating time. More

by RONLLOYDJR Verified Customer Verified Customer

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Kevin is a great service advisor. He keeps you informed on every action taken and checks with you before proceeding on recommendations. He keeps you informed on every action taken and checks with you before proceeding on recommendations. More

by MRJK322 Verified Customer Verified Customer

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Kevin Konek helped me out with a set of new tires, new rear brakes and some other repairs. Very open communication. I will keep taking my truck back to Washington Ford for service. They are a top notch rear brakes and some other repairs. Very open communication. I will keep taking my truck back to Washington Ford for service. They are a top notch organization! More

by COACHROB.MARRISON Verified Customer Verified Customer

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Service advisor Kevin Konek is a huge benefit to Washington Ford! He has ALWAYS treated me well & made sure my Escape was serviced perfectly! Washington Ford! He has ALWAYS treated me well & made sure my Escape was serviced perfectly! More

by CARROLLTWPPOLICE Verified Customer Verified Customer

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