Kevin Konek

The service itself was very good. Andrea kept me abreast of the entire process from check in to the completion of the inspection. The mechanics did a great job of getting my car inspe Andrea kept me abreast of the entire process from check in to the completion of the inspection. The mechanics did a great job of getting my car inspected and oil change+. My two issues with this department were: 1) When I called to schedule my appointment, the female service rep (not Andrea) was very curt and short with me on the phone. As soon as she scheduled my appointment time, she immediately hung up the phone. 2) When I went to pick up my vehicle, the parking spot where they said the vehicle was supposed to be, there was another vehicle parked into that spot. After personally checking the next 2 rows of vehicles, I returned to the cashiers office and informed the young lady that my car is not where she said it was (she got the spot off of the paperwork that was given to her). She looked flustered and did not know what to do. Fortunately a salesman was there, took my keys and had one of the mechanics look for my car. Approximately 10-15 minutes later, the mechanic appeared with my vehicle. More

by CHRISDJN Verified Customer Verified Customer

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It is very easy to schedule service. The employees are polite and very helpful. They provided a shuttle to my place of work and delivered the vehicle when service was completed. The employees are polite and very helpful. They provided a shuttle to my place of work and delivered the vehicle when service was completed. More

by JHOFRICHTER4869 Verified Customer Verified Customer

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Always a good experience at Washington Ford. Kevin is very pleasant to deal with. Never have a problem with scheduling an appointment. Kevin is very pleasant to deal with. Never have a problem with scheduling an appointment. More

by JOUJOULYNN Verified Customer Verified Customer

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Kevin Konek in the Service Department is great to work with. He does not recommend unnecessary repairs and is easy to communicate with. with. He does not recommend unnecessary repairs and is easy to communicate with. More

by JOHN.GEISLER Verified Customer Verified Customer

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Very helpful and knowledgeable and very good at making you feel at home and comfortable while you wait on your vehicle 😀 you feel at home and comfortable while you wait on your vehicle 😀 More

by JRM2658 Verified Customer Verified Customer

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Staff was helpful, pleasant, easy to work with. Dealership is convenient and is with which to schedule. Dealership is convenient and is with which to schedule. More

by VKEYS214 Verified Customer Verified Customer

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As always, Kevin has taken care of everything, it is always an enjoyable experience when I bring my vehicles on for service. Thanks Kevin always an enjoyable experience when I bring my vehicles on for service. Thanks Kevin More

by ay51 Verified Customer Verified Customer

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I have been dealing at Washington Ford for 30 years. I have purchased 4 or 5 trucks. They have done all the service. I dealt with 3 salesman, all were excellent. I have purchased 4 or 5 trucks. They have done all the service. I dealt with 3 salesman, all were excellent. More

by georgea8 Verified Customer Verified Customer

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Kevin the service writer is one of the best in the business. Professional with everything he does. We love Washington Ford service. business. Professional with everything he does. We love Washington Ford service. More

by LARRYKR2 Verified Customer Verified Customer

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Ryan and his team worked hard to get the deal done. Paperwork was done promptly too Paperwork was done promptly too More

by siwek.j Verified Customer Verified Customer

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