Kevin Flynn | Page 3

Denise was amazing. She did everything she could to make the process easy and get exactly what I was looking for. I look forward to working with her again in the future She did everything she could to make the process easy and get exactly what I was looking for. I look forward to working with her again in the future More

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The Salesperson, John Wight was fantastic. Had body side molding installed at Service Department. They were prompt and did a great job. I will definitely return to Toyota Nashua. This is the f Had body side molding installed at Service Department. They were prompt and did a great job. I will definitely return to Toyota Nashua. This is the fourth car I have bought there More

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Quick and painless process. Polite staff. I returned my lease, test drove a new vehicle and drove off the lot with it within 6 hours. Polite staff. I returned my lease, test drove a new vehicle and drove off the lot with it within 6 hours. More

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I love my new car but hate the new car buying process. I had a wonderful experience at Toyota of Nashua. The salesperson Karsten Bourgoine and finance manager Keven were knowledgeable and walked me throug I had a wonderful experience at Toyota of Nashua. The salesperson Karsten Bourgoine and finance manager Keven were knowledgeable and walked me through the complete buying experience. More

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Recently purchased a used Audi 5 convertible and felt very comfortable with my dealings with Rashid Abdo .He made he whole process very relaxing and was extremely professional during the entire process. very comfortable with my dealings with Rashid Abdo .He made he whole process very relaxing and was extremely professional during the entire process. Looking forward to putting the roof down and heading up to the beach. More

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Clean, comfortable, efficient and hassle free environment! Quickest and easiest process I have ever had when buying a new car! Worked with Tony Schepisi and he was just amazing! environment! Quickest and easiest process I have ever had when buying a new car! Worked with Tony Schepisi and he was just amazing! More

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I've been leasing/purchasing vehicles from Toyota of Nashua since late 2017. My most recent visit, which I'm glad was the quickest not to any credit of the dealership but simply because of my own stron Nashua since late 2017. My most recent visit, which I'm glad was the quickest not to any credit of the dealership but simply because of my own strong-will, was my worst experience. My appointment which I had tried to get booked with my previous salesperson I worked with on my lease took weeks to schedule because their VM was not set up correctly so none of my messages were being received. Not a good business practice in the first place. I was also continuously bombarded with calls from the dealership by people who "worked closely with Jose" asking me to schedule an appointment even though I had contacted him directly via his personal cell phone...so clearly a lack of communications exists here. My appointment set very specifically to purchase the car I had been leasing for the last three years, this was stated over VM and multiple text messages with Jose Mora. Not once, not twice, but three times was I presented "offers" from the sales manager Jason as well as Jose which were very much outside of my price range I stated from the start of my appointment. After I said no multiple times very directly and sternly stating I came here to purchase the car I drove in with within the price range I stated, this comes to be very frustrating when I showed up for once purpose and one purpose only that everyone was aware of. The business manager, Kevin Flynn, was very dismissive during the signature process the paperwork and I found him to be very rude and misogynistic. Comparing me to your daughters and saying "I know that they make mistakes and know you can make them too" to be quite rude not only to me but to his own daughters. I would hate if my father spoke about me that way in his line of business, which also happens to be sales relating to cars. When everything was signed, Kevin did not directly say everything was done and all he did was abruptly turn his chair away from facing me and go back to his computer. Not a thank you, not a handshake and not a "have a nice evening." For a group working directly in relationships regarding to high value sales, I was floored at the lack of respect I received from this group I dealt with directly. Not to mention, the paperwork for my purchase was filled out incorrectly and communication was not relayed to made after I questioned it until I called back to get an update. (My car is blue, not green?) Sales is about relationships and maintaining those relationships to ensure future sales can be made or even referrals. I will not be recommending Toyota of Nashua to anyone, which I have in the past, as this was without a doubt one of the worst experiences, I've had dealing with men in any capacity related to my car. If you are a solo female looking to purchase/lease here or with the McGovern Auto Group, don't. (Shoutout to Devin, the customer phone rep I spoke to recently about my paperwork issue, as they were very helpful & understanding via the phone even staying a bit late to help me. The best part about this faff was my phone call with them.) More

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I went to get two cars, one for my daughter and one for my son. Both times we were treated like royalty. Thanks Mutaz and everyone else. my son. Both times we were treated like royalty. Thanks Mutaz and everyone else. More

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