Kevin Falco

This is the worse car dealership on Long Island. Brand new XT5 in service for 3 months with a blown transmission. Zero updates from the dealership and zero help from Matt Ryan and the General Manage Brand new XT5 in service for 3 months with a blown transmission. Zero updates from the dealership and zero help from Matt Ryan and the General Manager. After 3 months and 2 loaners later they return my car with a “fixed” transmission to only stall out me on the middle of the parkway the first time I take it out. Don’t ever get a vehicle from Sarant Cadillac More

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very nice dealership, staff Matthew was very kind work done of my car and everything taken care of quickly. Thanks done of my car and everything taken care of quickly. Thanks More

by SAEEDATTARIPK Verified Customer Verified Customer

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Service and Sales departments are excellent. My service on 1/3/25 was prompt, courteous and well done. My service on 1/3/25 was prompt, courteous and well done. More

by kmicucci Verified Customer Verified Customer

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Sarant Cadillac has been great, there was an issue with my vehicle. although it was not taking care of the first service visit, it was resolved the very next day and a nice thank you gift was offered to me my vehicle. although it was not taking care of the first service visit, it was resolved the very next day and a nice thank you gift was offered to me for the inconvenience. More

by ehabmobarak Verified Customer Verified Customer

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Service department runs like a well oiled machine. From the time you are checked in they keep you informed with your vehicle. Service personnel are always professional and courteous. Thanks to all. From the time you are checked in they keep you informed with your vehicle. Service personnel are always professional and courteous. Thanks to all. More

by Hoz Verified Customer Verified Customer

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Excellent service. Professional, polite, and knowledgeable. Been a customer for several years, and they have been my dealership of choice, for maintaining my Cadillac. Professional, polite, and knowledgeable. Been a customer for several years, and they have been my dealership of choice, for maintaining my Cadillac. More

by Schwartziej Verified Customer Verified Customer

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Dealership is incredibly wonderful. Your requests for responses to surveys are not. I have fully answered two surveys. Yet, you have sent six requests for responses. As long as I am Your requests for responses to surveys are not. I have fully answered two surveys. Yet, you have sent six requests for responses. As long as I am here, I will respond to this one with duplicate answers from the last two. Enough! More

by engteech Verified Customer Verified Customer

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Good coffee while waiting for car to be serviced. No surprises and work completed in a reasonable time. No surprises and work completed in a reasonable time. More

by Cadillac customer Verified Customer Verified Customer

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Cadillac has great service. They are wonderful friendly employees. Everyone is so kind. Trusted service from them They are wonderful friendly employees. Everyone is so kind. Trusted service from them More

by VENUSJOVI Verified Customer Verified Customer

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Been going for years. Excellent service! When I’m there, they treat me like family. Will not go anywhere else. Joe Mistretta, in service, sets everything up and makes sur Excellent service! When I’m there, they treat me like family. Will not go anywhere else. Joe Mistretta, in service, sets everything up and makes sure all is done! Thank you Sarant! More

by MattnJan Verified Customer Verified Customer

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