54 Reviews
Write a ReviewDealership Experience
3 yrs
Industry Experience
21 yrs, 9 mos
54 Reviews of Kevin Falco
January 25, 2026
Service department staff are professional and polite. They provided a loaner car and kept me informed on the status of my car. They provided a loaner car and kept me informed on the status of my car. More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, ODYSSEY AROCHO
December 30, 2025
GREAT SERVICE AND BEAUTIFUL LOANER CAR TO USE. GLAD I FOUND THEM MATT (LOANER CAR) WAS EXCEPTIONAL AS WERE ALL THE SERVICE AGENTS AND RECEPTION NOT SURE OF THEIR NAMES OR I WOULD HAVE BEEN S GLAD I FOUND THEM MATT (LOANER CAR) WAS EXCEPTIONAL AS WERE ALL THE SERVICE AGENTS AND RECEPTION NOT SURE OF THEIR NAMES OR I WOULD HAVE BEEN SPECIFIC More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, ODYSSEY AROCHO
December 27, 2025
Repair took too long. I was told it will be ready on a specific day but it wasn't ready. I asked for a loaner and dealership cooudl not accommodate. My car was longer than I was told it will be ready on a specific day but it wasn't ready. I asked for a loaner and dealership cooudl not accommodate. My car was longer than 2 weeks under repair. More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, ODYSSEY AROCHO
August 17, 2025
Do not have your car serviced here. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership. More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, ODYSSEY AROCHO
August 16, 2025
Everything went well, got my loaner car, oil change done, only problem was they fixed my rims but the front was not finished properly, will address on next visit only problem was they fixed my rims but the front was not finished properly, will address on next visit More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, ODYSSEY AROCHO
August 07, 2025
Always Great, and Professional with Tony, Joe, Dawn, and Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . More
Other Employees Tagged: Joseph Mistretta, Vic Castagna, Tony DiGuiseppe, Michael Lugo, ODYSSEY AROCHO , Dawn, Dave who always check me in
June 02, 2025
From the moment I got there on the first day I felt welcomed and appreciated. A great experience. welcomed and appreciated. A great experience. More
Other Employees Tagged: Michael Lugo, James Lee
April 19, 2025
excellant service people and whole experience Sarant Cadillac is the best Cadillac dealership in Tri state Cadillac is the best Cadillac dealership in Tri state More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, ODYSSEY AROCHO
April 13, 2025
Service was professional and knowledgeable Waiting area very comfortable and the technician answered all our questions and helped us to change the seat position. very comfortable and the technician answered all our questions and helped us to change the seat position. More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, ODYSSEY AROCHO

