Kevin Dooris | Page 4

Quick and easy, a pleasant buying experience. We had a specific deal in mind for the e-Golf, which was currently being offered at other dealerships but not advertised at Capo VW. Steve looked int We had a specific deal in mind for the e-Golf, which was currently being offered at other dealerships but not advertised at Capo VW. Steve looked into it for us and was able to get the same deal. We also had to leave in the middle of the buying process to go pick up our kids, but the whole team was very understanding. Kevin stepped in when the Financing guys were back-logged to get us out the door faster. He was very kind to our 5-year old son and gave him some toys to play with while he waited. Only negative was having to wait 20+minutes for the car we were interested in to be retrieved from the off-site lot. Wish it was closer! More

by kathryn.taps Verified Customer Verified Customer

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Awesome Experience This is our fourth vehicle leased through this dealership. The ease, personal service and thorough preparation of the sale and vehicle was seamless. T This is our fourth vehicle leased through this dealership. The ease, personal service and thorough preparation of the sale and vehicle was seamless. This is the only place we will get our cars at. Buddy Holguin was our exceptional sales professional and once again he was outstanding, thorough, and knowledgeable as he showed us all the features of our new Tiguan. All the other staff were personable and professional. Great experience. Will refer all our friends and family. More

by juliedbeck Verified Customer Verified Customer

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Wonderful This was by far the best experience ever....! Richard made everything so fast and easy, almost to easy?! Lol..... everyone was very nice and super hel This was by far the best experience ever....! Richard made everything so fast and easy, almost to easy?! Lol..... everyone was very nice and super helpful, and I look forward to coming back and doing it all over again when my lease is up ?? More

by paryjeanne Verified Customer Verified Customer

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My 4 year service Every thing went very smooth, Jeff Maris explained everything that had to be done, Scott Churchfield showed me a video of him working on my car. I ev Every thing went very smooth, Jeff Maris explained everything that had to be done, Scott Churchfield showed me a video of him working on my car. I even enjoyed the hot cup of Starbucks coffee.Everyone is always nice and friendly. More

by HARVOHMAN Verified Customer Verified Customer

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Capo VW always takes good care of me Arlen took good care of arranging my 2017 Passat for service. I was very impressed with the video I received from Ron who was servicing my car, I got Arlen took good care of arranging my 2017 Passat for service. I was very impressed with the video I received from Ron who was servicing my car, I got video on my cell phone plus home computer. Cory's Service Ad visors always take good care of me. More

by HARVOHMAN Verified Customer Verified Customer

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The Who’s Who at CapoVW Drove one car at CapoVW. In the name of due diligence , confirmed availability of comparable vehicle and drove hours to a 2nd dealership (somewhere a Drove one car at CapoVW. In the name of due diligence , confirmed availability of comparable vehicle and drove hours to a 2nd dealership (somewhere around Alhambra ;-/) to the following greeting “good news and bad news”-fell victim to bait. Contacted Chuck back at CapoVW and was welcomed back “home” to CapoVW where I drove away hours later in a great car. Who: Chuck-excellent communicator and honors your time. Genuinely kind , thoughtful and knowledgeable. Richard-self-proclaimed “car geek”. You’ll never feel like you’re asking too many or silly questions about the cars in inventory. Wears an awesome stache, too! Mike-I showed up earlier than scheduled to meet w/Chuck and Mike long suffered that process of paperwork/financing that none of us can wish away. He’s a pro. Nick (on the $ side) saved the 5-Star rating because the car was, mistakenly, stickered and advertised as a CPO Vehicle. Nick rebuked the “car salesman” profile with one statement “mistakes were made”. Boom. Sold. Honesty matters and still matters - at least to me. Kevin (I think ?!?) jumped in and willingly revised, printed and walked through the mother lode of paperwork at lightning speed (who reads that stuff anyways...but what a drag if you get stuck with the Zootopia sloth behind the desk!). I wish I had made note of the gentleman in parts and the uber cool cashier - both easy and a joy to work with. I really wanted to keep our business local and seems like CapoVW shared in that sentiment. I was referred to Miles by Andy, the owner of Teen Road to Safety, but never got to meet him. However, I’d love to ask him where I can buy an additional Bally keychain for my spare key (they aren’t for sale onsite). Miles, call me! 😉 More

by 5Maranos Verified Customer Verified Customer

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Service with care Fred Evans is one of the best service advisors I've ever dealt with. He has always gone above and beyond to help me out every time I've needed it. Fred Evans is one of the best service advisors I've ever dealt with. He has always gone above and beyond to help me out every time I've needed it. More

by THEBEBOLLA Verified Customer Verified Customer

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All smiles :) If you're looking for a great deal and one of a kind customer service, go nowhere else!! I was looking for a new car and was had a very tight budget If you're looking for a great deal and one of a kind customer service, go nowhere else!! I was looking for a new car and was had a very tight budget to work with. Not once did they make me feel like I needed to spend more money and got me the exact car I was looking for. I love my new Jetta!! More

by avillamar.artnouveau Verified Customer Verified Customer

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One Happy Customer Nick worked hard, even on his day off, to get me the car I wanted at the terms that made sense. He truly went above and beyond to make me feel importa Nick worked hard, even on his day off, to get me the car I wanted at the terms that made sense. He truly went above and beyond to make me feel important. I couldn't be happier!! Thank you Nick! And Steve Skinner in Sales was a true professional. He listened and got me what I wanted. I've bought a lot of cars, and he was by far the best experience. Thank you Steve! More

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He helped me to buy it quickly Ali is young guy, but already very good at his job. He was just i like seller to be. He wasnt rushing, pushing, telling untrue information, was fast r Ali is young guy, but already very good at his job. He was just i like seller to be. He wasnt rushing, pushing, telling untrue information, was fast responding and helped me yo buy my veichle quicly. He will do grate as car seller i am positive abot that. 5 stars from me already More

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