Kevin Delay

We had an excellent experience dealing with an issue that was difficult for us and for Richard to explain. They very carefully examined all of the computer codes from the car as well as investigating Audi w was difficult for us and for Richard to explain. They very carefully examined all of the computer codes from the car as well as investigating Audi wide history of similar experiences. Richard even called us later to discuss something that had happened to another Audi owner and it turned out that the issue was most likely something WE were doin, inadvertently, with the transmission. So far, so good. Thank you Richard for relating that other owners experience. A thoughtful followup. More

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Car was in and serviced right on schedule. I returned to a clean and great running ride. I returned to a clean and great running ride. More

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I keep coming back because of Frank and Chris. I always have an amazing experience I always have an amazing experience More

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The service at Audi Stratham is always fast & efficient. My service advisor Kevin is very professional and the waiting area is clean & comfortable. I wish I had been able to buy my care here. Next Audi. My service advisor Kevin is very professional and the waiting area is clean & comfortable. I wish I had been able to buy my care here. Next Audi. More

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Audi Stratham is great! Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though there is another dealership closer to me. More

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Kevin Daley in service is highly attentive and was able to answer all of my questions surrounding my Q5 service. I appreciate the level of customer service at this dealer from sales to service. Will be bac to answer all of my questions surrounding my Q5 service. I appreciate the level of customer service at this dealer from sales to service. Will be back for all of my Audi needs for certain. More

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I went in for service, the service rep Kevin was so professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership More

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Everything was top notch: the personal attention, the use of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be complimentary, but I was disappointed that the wash seemed to be an afterthought. The insides of the windows weren't cleaned and they needed it...I frequently travel with my Springer Spaniel whose wet nose makes it tough for me to see well in cold weather. The moon roof glass wasn't clean either. However, the service staff was terrific, and you have a truly 5-star dealership. Marley Switzer More

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Kevin Delay is great to work with. Very clear communicator. Everything went very smoothly. Had me in and out in no time at all. Thanks communicator. Everything went very smoothly. Had me in and out in no time at all. Thanks More

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