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Kevin Daniels
Kevin Daniels at Germain Lexus of Easton

Kevin Daniels

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
102 Reviews
4.9

102 Reviews

Write a Review

102 Reviews of Kevin Daniels

December 24, 2025

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Employee Rating

I was in and out quickly. The service was outstanding. I was greeted immediately and my paperwork was already completed More

by TLOLSEN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Dec 26, 2025

Germain Lexus of Easton responded

We are delighted to hear that our team had everything ready for you at Germain Lexus of Easton! Thank you for sharing your positive feedback!

December 23, 2025

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Employee Rating

Great service, wish I didn’t have to burden them with my flat tire so much lol. But they always fit me in and get me taken care of for those emergencies in a short time. Services are amazing too! Great team More

by adriasalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero, Jeff Hathcock, Nathan Spencer

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Dec 24, 2025

Germain Lexus of Easton responded

Thank you so much for sharing your feedback about our team! We are always happy to help and we look forward to seeing you next time at Germain Lexus of Easton.

December 20, 2025

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Employee Rating

In for routine maintenance but I really appreciate the quick service. I was pressed by another appointment and Kevin and Germaine stepped up and handled my request easily. Thanks so much. More

by JEFFNJOHARRIS
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 22, 2025

Germain Lexus of Easton responded

We are pleased to learn that Kevin has gone above and beyond to accommodate you so seamlessly. Thank you for choosing Germain Lexus of Easton.

December 20, 2025

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Employee Rating

Kevin is an excellent service rep. He is professional and dependable. IHe has been my representative since 2008. More

by PJBELLDDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Germain Lexus of Easton responded

Thank you for the kind words! We're proud to have Kevin on our team and we truly value your loyalty since 2008. Thanks for choosing Germain Lexus of Easton!

December 18, 2025

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Employee Rating

Got me right in and quickly diagnosed and solved the issue. Very professional and a pleasure to work with. More

by tooles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Germain Lexus of Easton responded

We're happy to hear our team provided prompt and professional service! We truly appreciate your support and five-star rating! Thank you for choosing Germain Lexus of Easton.

December 07, 2025

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Employee Rating

The service staff was very friendly and knowledgeable. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Dec 08, 2025

Germain Lexus of Easton responded

Thank you for sharing your amazing feedback about our team and our amenities! We look forward to welcoming you back to Germain Lexus of Easton.

November 28, 2025

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Employee Rating

Argued with me about the service interval on my engine (said it was 10k but this car takes conventional.) and have also forgotten minor things at every single visit. More

by saxt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 01, 2025

Germain Lexus of Easton responded

We are very disappointed to see that you felt arguing occurred during your conversations with our team. We can assure you that this type of service does not match the friendly and professional care we expect from our team. I'd like to address any other concerns you have, as we are always working to improve the care we deliver to our guests. If you're willing to discuss your visit further, please give me a call. Thank you, Grant Garrison - Service Manager - (614) 383-4177

November 26, 2025

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Employee Rating

We waited 2 1/2 hours on our oil change. Does it takes 2 1/2 hours to do an oil change? Kept my car for needed repairs. Delivered car to my house. excellent way to treat your customer More

by PKMCCAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hathcock

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Nov 30, 2025

Germain Lexus of Easton responded

We're sorry about the delay, but it's great to hear our team went above and beyond to make it right. We’ll work on getting you back on the road quicker next time. Thanks for choosing Germain Lexus of Easton!

November 26, 2025

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Employee Rating

Donna is excellent to work with and always welcoming and kind. The oil change was completed in a timely manner. More

by rphawk09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Nov 30, 2025

Germain Lexus of Easton responded

Thank you for your kind words, and for working with Donna and the team at Germain Lexus of Easton! We hope to welcome you back next time! Safe travels.

November 25, 2025

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Employee Rating

They got me in the same day and gave me a loaner car while they did the repair. More

by KLYDIC1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Nov 26, 2025

Germain Lexus of Easton responded

Thank you for the positive feedback! We're glad we could get you in the same day and provide a loaner car at Germain Lexus of Easton.

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