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Keven Umana
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Keven Umana
Certified Product Specialist
Colonial Volkswagen of Medford
340 Mystic Avenue
Medford, MA 02155
79 Reviews
79 Reviews
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79 Reviews of Keven Umana
January 02, 2025
I found David very easy to negotiate with. The car I wanted wasn’t in stock, but they found one in exactly my color preference. The car I wanted wasn’t in stock, but they found one in exactly my color preference. More
by carterruby
Other Employees Tagged: Dave Jarvis
November 05, 2024
The experience was great overall. I first reached out online while searching for options for my in-laws, and Daniel not only replied back very quickly but was able to answer all of my I first reached out online while searching for options for my in-laws, and Daniel not only replied back very quickly but was able to answer all of my questions via call and text which helped made things much easier! I appreciated that he took the time to say hi in person and thank us for the purchase when things were finalizing. Keven and John were also both very kind and thorough, and the whole process was quick and easy! More
by Alham Ahmadzai
Verified CustomerOther Employees Tagged: Daniel Goodman, John Mancini
October 12, 2024
I had a positive experience at this dealership! Everyone was helpful and I never felt pushed into anything. Everyone was helpful and I never felt pushed into anything. More
by ellie.a.wilson
Other Employees Tagged: John Mancini , Dan
September 07, 2024
Keven is fantastic, I cannot recommend him enough. He is very professional, attentive and thorough. This is my second lease going through VW Medford and using Keven. The entire process was very smooth He is very professional, attentive and thorough. This is my second lease going through VW Medford and using Keven. The entire process was very smooth and fast, I was able to trade in my old vehicle and drive off with my new one within hours the same day. During what can be a stressful time, Keven makes the entire process so easy. He is very kind and caring as well, which makes for a positive experience. He is fantastic at his job and I cannot thank Keven and the VW Medford team enough. I would recommend him to anyone looking to purchase or lease a car. More
by Ruby21
July 21, 2024
Wonderful experience from first talking to the internet manager to actually test driving and leasing my car with car sales man Keven. manager to actually test driving and leasing my car with car sales man Keven. More
by Katedags
Other Employees Tagged: Daniel Goodman
June 19, 2024
Quick and efficient. Great price. Not to much pressure on extras. Took only 1 hour,, two rounds to agree on price. Great price. Not to much pressure on extras. Took only 1 hour,, two rounds to agree on price. More
by WON.KIM.S
Other Employees Tagged: Stephanie Trevisone
June 14, 2024
I have been having my car serviced yearly with this dealership for 6 years already, and I always have a positive experience there. The guys in the service centre are so nice and so friendly. I truly be dealership for 6 years already, and I always have a positive experience there. The guys in the service centre are so nice and so friendly. I truly believe that they are looking out for my best interests and not trying to take advantage of me (I am not being the most auto savvy person). I am going to buy another VW after my Jetta dies because I know I will be in good hands. Thanks Dan, Frank & team! More
by tgranner
Other Employees Tagged: Frank DiCostanzo, Frank DaSilva
June 04, 2024
I love the car and appreciate the help I received. Fair price and Keven was very helpful. Fair price and Keven was very helpful. More
by jxhuveli
Other Employees Tagged: Stephanie Trevisone
May 31, 2024
This is the 2nd VW I have bought from Colonial and Keven, has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. I would not go to any other VW dealership to buy. And their service department is also top notch More
by gmahoney11
Other Employees Tagged: Jason Giacoppo, Derek Pound, John Mancini
May 21, 2024
Keven was polite and took his time with me when I was looking at the Taos. He made the purchase process go very smothly. I was able to think without feeling pushed to make a decision. He took his time looking at the Taos. He made the purchase process go very smothly. I was able to think without feeling pushed to make a decision. He took his time explaining the instrumental panel and computer screen which was a serious request of mine. He displayed patience when I would ask questions again for clarification. Keven also assured me to call him or come to the office anytime with further questions. This was a huge decision for me because I was changing vehicles after 21 years with the same car. Keven was enjoyable to deal with in which I was able to release some steam during the process when we could joke here and there during our meetings and test drives. He is an admirable auto dealer I would recommend to anyone. More
by JILLMAYBERRY
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