

203 Reviews
Write a Review203 Reviews of Kerry Monica, Jr.
March 08, 2025
They prvided excellent service they made it quick and easy, They provided a loaner car which helped me in making all of my appointments. As always Lester Glenn went above and beyond with quality and ou easy, They provided a loaner car which helped me in making all of my appointments. As always Lester Glenn went above and beyond with quality and outstanding service. More
Other Employees Tagged: Keith Conroy
March 02, 2025
Excellent service for my Subaru. All of the staff are very helpful and polite and guide you in the right direction. All of the staff are very helpful and polite and guide you in the right direction. More
Other Employees Tagged: Kathy Ottmer, Eric Senatore
February 25, 2025
Everything went smoothly ! my advisor was very friendly and explained everything just fine. Would highly recommend my advisor was very friendly and explained everything just fine. Would highly recommend More
Other Employees Tagged: Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore
February 22, 2025
Lester Glenn Subaru Service, is always clean, comfortable if waiting. It is the only place to go for all your service and maintenance needs. My Service Adviser Kathy Ottmer is professional, knowledgeable f if waiting. It is the only place to go for all your service and maintenance needs. My Service Adviser Kathy Ottmer is professional, knowledgeable friendly and patient and kind. She keeps me updated on everything going on...If the Mechanic Tech finds something that is necessary, he tells Kathy, who in turn, tells me, Kathy knows I will always say go ahead, take care of it. I know when all is said and done, my vehicle will be safe, be repaired well and will be driving GREAT.. Recommend Lester Glenn Service to everyone, best place to have your vehicle serviced.. More
Other Employees Tagged: Kathy Ottmer, Ekaterina Espinosa
February 17, 2025
The dealer had a small mixup but took care of it quickly. Then despite me not making a big deal about it, made sure we were taken care of for any inconvenience Then despite me not making a big deal about it, made sure we were taken care of for any inconvenience More
Other Employees Tagged: Kathy Ottmer
February 11, 2025
Lester Glenn is the only place to go for all your service needs, be it maintenance or mechanical or recall. They are All professional, friendly, and keep you updated on your vehicle. The waiting are service needs, be it maintenance or mechanical or recall. They are All professional, friendly, and keep you updated on your vehicle. The waiting area is comfortable, . Kathy Ottmer, my service writer is the BEST, I have been coming to her there for decades, I know my vehicle will be properly taken care of of by the mechanic working on it, starting with the multi point check, everything will checked, and you will be advised of of any recommendations and if something needs immediate care of. Kerry Monica Jr, is a great person - employee to represent and work at Lester Glenn Service. He and Kathy and Ekaterina are people person, friendly, personable, and all the others employees, like the Receptionists, Sydney, Linda are the best as well. They are all amazing, awesome and assets for Lester Glenn. I highly recommend Lester Glenn Service Subaru to everyone, if you want your vehicle running well, only place to go. More
Other Employees Tagged: Kathy Ottmer, Ekaterina Espinosa
January 29, 2025
Eric Senatore is a great rep - Lester Glenn is lucky to have him. Others in the service department, however, are lacking in quality and customer service. I brought my car in for a simple installation. T have him. Others in the service department, however, are lacking in quality and customer service. I brought my car in for a simple installation. The techs were apparently too challenged with it that they did an inadequate/improper installation just to finish the job. Rather than showing concern about my customer satisfaction, service manager, Kerry, gave me coupon for an oil change which did nothing to correct the sloppy, incorrectly installed cover. He didn't seem bothered by the shoddy installation job; he seemed bothered by me having an issue with it. I strongly disliked Lester Glenn from bad experiences years ago. I thought I would give them a try again in case things changed. This experience just confirmed for me that things haven't changed with them. More
Other Employees Tagged: Eric Senatore
January 29, 2025
We always deal with Keith in service. He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purch He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purchase to service, the best courteous staff! More
Other Employees Tagged: Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore
January 19, 2025
Great service and very friendly staff. They go above and beyond. Would definitely recommend Lester Glenn. They go above and beyond. Would definitely recommend Lester Glenn. More
Other Employees Tagged: Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore
January 16, 2025
Sales and service are excellent pricing very competitive and reasonable and affordable and friendly well worth the visit highly recommended and reasonable and affordable and friendly well worth the visit highly recommended More
Other Employees Tagged: Lindsey Mulrain, Melissa Arnold, Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore

