Kerrie Garrison
Kerrie Garrison at INFINITI Of Orland Park
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Kerrie Garrison

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Kerrie Garrison

December 18, 2024

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Customer service was excellent. Kerrie did an excellent job. the vending machine prices were outrageous. More

by RONSKIBYAS1
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Recommend Dealer
Yes

December 15, 2024

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Customer service is excellent. The dealership has great employees in the service department. I never have been disappointed. More

by AUDTAN10
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Recommend Dealer
Yes

December 15, 2024

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I enjoy having such thoughtful people when I come for service, they are courteous and helpful. I also the refreshment available a variety. More

by AMAJEAN98
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Recommend Dealer
Yes

December 14, 2024

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I love the consistency with outstanding customer service. The service team works diligently and efficiently to accommodate any concerns I may have regarding my vehicle. More

by GIBBSBY8388
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Recommend Dealer
Yes

December 12, 2024

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Kerrie explained everything to me and my salesperson JP was amazing in getting me set up for an appointment...even with such a short notice!! Thanks JP & Kerrie!! More

by YUJI.TOEFIELD
Recommend Dealer
Yes

Other Employees Tagged: JP Pullen

Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that Kerrie provided clear explanations and that JP was able to get you set up with an appointment on such short notice. We truly appreciate your kind words and are happy to have had the opportunity to assist you. Thanks again, and we look forward to serving you in the future! Best Wishes, INFINITI Of Orland Park

December 09, 2024

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Although you were backed up a bit Kerrie was very attentive and it didn't take as long. More

by OMR1104
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Recommend Dealer
Yes
Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your understanding! We're glad to hear that Kerrie was attentive and made your experience smoother, despite the delay. We appreciate your patience and look forward to assisting you again! Best Wishes, INFINITI Of Orland Park

December 08, 2024

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The service at the dealership was exceptional. Each person I encountered at Zeigler provided me with great services and a thorough explanation. I gave a concern with the coupons issued from m More

by RJORDAN769
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that you received exceptional service and thorough explanations from our team at Zeigler. We also appreciate your feedback regarding the Infiniti coupons. We'll certainly take your concern into consideration and work to improve the process so that coupons align with your service needs. We value your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

December 08, 2024

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Employee Rating

Customer service ranks among best. Will continue to bring vehicle for scheduled maintenance. No further comments More

by MBROWE59
Recommend Dealer
Yes
Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the great feedback! We're so glad to hear that you had an excellent experience with our customer service. We look forward to continuing to assist you with your vehicle's scheduled maintenance! Best Wishes, INFINITI Of Orland Park

December 07, 2024

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Great customer service! I also liked the video, provided by the technician, which explained the issues with my vehicle. More

by AMJOINER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton

Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that you had a great experience and found the technician's video helpful in explaining the issues with your vehicle. We strive to make the process as transparent as possible, and we appreciate you sharing your positive experience! Best Wishes, INFINITI Of Orland Park

December 01, 2024

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Employee Rating

I am well satisfied with the services provided from Kerrie and the staff from Infiniti. More

by SHUNDRAROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Kerrie and the team provided you with excellent service. Your satisfaction is important to us, and we look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

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