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Kerrie Garrison

Overview Reviews (63) Inventory (184)

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Kerrie Garrison

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Kerrie Garrison

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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5.0

63 Reviews

Overview Reviews (63) Inventory (184)

5.0

63 Reviews

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63 Reviews of Kerrie Garrison

December 18, 2024

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Customer service was excellent. Kerrie did an excellent job. the vending machine prices were outrageous. Kerrie did an excellent job. the vending machine prices were outrageous. More

by RONSKIBYAS1

Verified Customer

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Recommend Dealer

Yes

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December 15, 2024

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Customer service is excellent. The dealership has great employees in the service department. I never have been disappointed. The dealership has great employees in the service department. I never have been disappointed. More

by AUDTAN10

Verified Customer

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Recommend Dealer

Yes

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December 15, 2024

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I enjoy having such thoughtful people when I come for service, they are courteous and helpful. I also the refreshment available a variety. service, they are courteous and helpful. I also the refreshment available a variety. More

by AMAJEAN98

Verified Customer

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Recommend Dealer

Yes

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December 14, 2024

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I love the consistency with outstanding customer service. The service team works diligently and efficiently to accommodate any concerns I may have regarding my vehicle. The service team works diligently and efficiently to accommodate any concerns I may have regarding my vehicle. More

by GIBBSBY8388

Verified Customer

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Recommend Dealer

Yes

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December 12, 2024

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Kerrie explained everything to me and my salesperson JP was amazing in getting me set up for an appointment...even with such a short notice!! Thanks JP & Kerrie!! was amazing in getting me set up for an appointment...even with such a short notice!! Thanks JP & Kerrie!! More

by YUJI.TOEFIELD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JP Pullen

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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that Kerrie provided clear explanations and that JP was able to get you set up with an appointment on such short notice. We truly appreciate your kind words and are happy to have had the opportunity to assist you. Thanks again, and we look forward to serving you in the future! Best Wishes, INFINITI Of Orland Park

December 09, 2024

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Although you were backed up a bit Kerrie was very attentive and it didn't take as long. attentive and it didn't take as long. More

by OMR1104

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your understanding! We're glad to hear that Kerrie was attentive and made your experience smoother, despite the delay. We appreciate your patience and look forward to assisting you again! Best Wishes, INFINITI Of Orland Park

December 08, 2024

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The service at the dealership was exceptional. Each person I encountered at Zeigler provided me with great services and a thorough explanation. I gave a concern with the coupons issued from m Each person I encountered at Zeigler provided me with great services and a thorough explanation. I gave a concern with the coupons issued from m Infiniti. The coupons never align my service. If the system track all details please work to ensure the coupons do not expire before the oil change is due. More

by RJORDAN769

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that you received exceptional service and thorough explanations from our team at Zeigler. We also appreciate your feedback regarding the Infiniti coupons. We'll certainly take your concern into consideration and work to improve the process so that coupons align with your service needs. We value your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

December 08, 2024

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Customer service ranks among best. Will continue to bring vehicle for scheduled maintenance. No further comments Will continue to bring vehicle for scheduled maintenance. No further comments More

by MBROWE59

Verified Customer

Recommend Dealer

Yes

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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We're so glad to hear that you had an excellent experience with our customer service. We look forward to continuing to assist you with your vehicle's scheduled maintenance! Best Wishes, INFINITI Of Orland Park

December 07, 2024

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Great customer service! I also liked the video, provided by the technician, which explained the issues with my vehicle. I also liked the video, provided by the technician, which explained the issues with my vehicle. More

by AMJOINER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton

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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that you had a great experience and found the technician's video helpful in explaining the issues with your vehicle. We strive to make the process as transparent as possible, and we appreciate you sharing your positive experience! Best Wishes, INFINITI Of Orland Park

December 01, 2024

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I am well satisfied with the services provided from Kerrie and the staff from Infiniti. Kerrie and the staff from Infiniti. More

by SHUNDRAROBINSON

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Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Kerrie and the team provided you with excellent service. Your satisfaction is important to us, and we look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

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Kerrie Garrison

Service Advisor

INFINITI Of Orland Park

63 Reviews of Kerrie Garrison

Dealership Inventory (184 Vehicles)

Had a great experience?Spread the word.

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