Keri Kazalis | Page 3

Thank you Lia VW I just wanted to take this time to thank our sales person (Keri) for working with us last week on the purchase of our new Passat. You made us feel ver I just wanted to take this time to thank our sales person (Keri) for working with us last week on the purchase of our new Passat. You made us feel very comfortable the moment we met you. And I appreciated all of your follow up emails. And thanks to David and Matt it was great meeting you both. I would recommend your staff to anyone in the market for a new VW. Regards, Bob Sullivan More

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Great Experience Everyone was extremely knowledgeable, professional and accommodating. I walked out feeling my needs had been met and confident that they will continue Everyone was extremely knowledgeable, professional and accommodating. I walked out feeling my needs had been met and confident that they will continue to be met in the future. More

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Mr. Shlosser believes in a culture of "putting people first" Yesterday, I received a phone call from a Mr. David Shlosser who is the new GM at Lia VW. He explained that he was calling me because he had learned t Yesterday, I received a phone call from a Mr. David Shlosser who is the new GM at Lia VW. He explained that he was calling me because he had learned that back in the fall of 2017, I had a negative experience with the sales manager and GM at that time while attempting to lease a new VW automobile. Mr. Shlosser explained that there had been many staffing changes at Lia VW since then and he wanted to help rectify any lingering discord I felt about Lia VW, as he felt that his values about the automobile industry (and Lia VW) was something he was trying to re-build (at Lia VW) and feels strongly in customer satisfaction, professional service and respect which was something he wanted to bring into this organization. While I expained to Mr. Shlosser that since the fall, my feelings about my poor experience with the past staff that I had dealt with at that time had dissipated, however, he lent out an olive branch on behalf of Lia VW and invited my husband and I to come and meet with him in-person while our Tiguan was being serviced. Today, my husband and I met with Mr. Shlosser and he indeed turned out to be someone that we felt a positive rapport with. He was honest as we discussed options for a new vehicle, as we have recently become intersted in another VW automobile. He listened to us and to our needs and to our desires. He never wavered from taking time out from his busy schedule to answer all of our questions patiently. He was personable, showed a high level of dignity and respect for us. He was certainly someone that we look forward to continue to work with in the future and I know he will do his best to meet our needs. Later on in the evening, I opened an email from him thanking my husband and I for taking the time out to meet with him today. This is someone that believes in hard work, doing right by the customer and surrounding himself with staff that shares the same work ethics that he does. I have to give kuddos to Keri Kazalis, Product Specialist, who showed us some automobiles, was also very personable and professional. In addition I would like to thank Nikole Goodman, the Service Manager. She was ready for us upon our arrival, treated us with kindness, and came to personally speak with us about the status of our vehicle maintenence which was serviced while we were there and explained the next steps for its maintenence. Mr. Shlosser impressed us beyond any expectations. With him on board, my views about Lia VW have become positive and I am excited to once again be able to focus on the excitement of a new car! Thank you to Mr. Shlosser and his staff! More

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Amazing Customer Service They went above and beyond to help me get everything I wanted and even more catering when it came to registering the vehicle since it needed to be reg They went above and beyond to help me get everything I wanted and even more catering when it came to registering the vehicle since it needed to be registered in Massachusetts. More

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Great Experience! I went in with the hopes of buying my first new car. When I arrived I was greeted with a smile by Keri Kazalis and Christopher Proctor. They made ever I went in with the hopes of buying my first new car. When I arrived I was greeted with a smile by Keri Kazalis and Christopher Proctor. They made every step of the way easy and stress-free. They were very knowledgeable and were able to answer all of my questions and acknowledge all of my concerns. We were able to help me find the perfect car that fits all of my needs for an extremely reasonable cost. I couldn't be happier with my new car and the service I received when searching for it! I would highly recommend this dealership to a friend! More

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Keri Excellent!!!- Amy :) When I met Keri, I knew I was going to buy a car from her. She made it simple and easy. She is very good at her job, and she wants it to work for yo When I met Keri, I knew I was going to buy a car from her. She made it simple and easy. She is very good at her job, and she wants it to work for you. I love the car. I couldn't have asked for a better experience. More

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Positive experience A great low pressure experience, would certainly work with Chris and Eric again. The right car at the right price, after checking the pricing on li A great low pressure experience, would certainly work with Chris and Eric again. The right car at the right price, after checking the pricing on line the pricing came in just under the average. With the new technology in cars these days the sales team is more than helpful. They welcomed me to come back anytime as questions arise. I also had questions for our existing VW and the folks in the service we're more than helpful. More

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Great Experience!! Keri is the best! I bought a used Porsche today and I have to say this place is impressive. For starters, no pressure at all. They have incredible patience in addres I bought a used Porsche today and I have to say this place is impressive. For starters, no pressure at all. They have incredible patience in addressing every one of my concerns. Kyriaki Kazalis was my rep. Really nice person. Extremely professional, polite and accommodating. Marcus also extremely helpful. Overall, perhaps my best car purchase experience yet. . Thanks More

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Keri was very helpful in facilitating the purchase of a car. Keri is very patient in answering all of my questions which helped me purchase a car. She has all what it takes to be an excellent sales person: the s Keri is very patient in answering all of my questions which helped me purchase a car. She has all what it takes to be an excellent sales person: the smile, knowledge of the business, and above all her patience. I would definitely recommend her to anybody who is looking to buy a new or used car. Keri is the real deal, and I wish her all the best. More

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